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General Application: Process Improvement Engineer Level 4

Confidential

Alexandria, Virginia Hybrid permanent

Posted: January 30, 2026

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Quick Summary

Process Improvement Engineer/Specialist is responsible for improving business processes and implementing innovative solutions to drive efficiency and productivity.

Job Description

Position: Process Improvement Engineer/Specialist / Level 4

Location: Onsite Springfield, VA 

Position Type: Full Time Employment

 

About the Organization

GSX is a veteran-owned firm that designs, implements, and manages innovative workforce strategies and solutions that enable organizations to better leverage people to meet current and future workforce challenges. GSX provides a suite of human capital solutions that support a competency-driven talent pipeline for education, private, and public enterprises.

 

Our mission is to build resilient workforces. Our innovative tools enable organizational leaders to make better decisions about people, leading to actions that create enduring impact. To that end, we are committed to ensuring individual performance and organizational readiness now and in the future.

 

Benefits

Our team members enjoy four weeks of PTO, 11 paid federal holidays, fantastic health, dental, and vision insurance plan options, and options for enrollment for life insurance, short and long term disability, a Flexible Spending Account (FSA), access to our Employee Assistance Program (EAP), a 401(k) with employer matching, an annual professional development stipend, metro reimbursement, and annual profit sharing bonus eligibility.

 

Position Type: **Pending Contract Award **Full Time / Part Time / 1099

 

Job Description Summary

This is an opportunity to meet challenges in the Intelligence Community (IC) by collaborating with a development team to streamline business processes and customer support using SharePoint 2013 and 2019 technologies. You’ll work with and lead the development team to ensure accessibility for all users by developing a front-end that functions across browsers, platforms, and devices while meeting accessibility and security requirements. In addition, you will assist with the analysis, evaluation, and assessment of SharePoint. You will provide recommendations for system and process improvements, optimization, development, and/or operations sustainment efforts for IT systems, software, and processes (e.g. SharePoint).

 

Basic Qualifications

Minimum of 7 years, but ideally, 11+ years of experience with web development which includes supporting the design, development, and maintenance of SharePoint websites from a front-end and back-end perspective.

Experience with creating and maintaining SharePoint templates; developing and maintaining scripts, providing site design, coding, and implementing fixes / providing expert assistance with SharePoint sites.

Experience with JavaScript and JavaScript module loaders, such as Require.js and AMD.

Strong understanding of features and utility functions of jQuery; ability to adapt various jQuery plugins and features, such as “$.ajax”, to specific needs.

Experience with .NET framework and web markup languages, including C#, HTML and CSS.

Experience using NINTEX as a tool for custom SharePoint forms.

Understanding of asynchronous request handling, partial page updates, and AJAX.

Understanding of features and limitations of the Sizzle engine.

Proficient understanding of cross-browser compatibility issues and ways to work around such issues.

Ability to support SharePoint page design (Modern View), configuration, workflows, administration, migration, and automated deployment processes. Provide support and expertise to migrate SharePoint Online sites from Classic View to Modern View.

Familiarity with input validation techniques and approaches. Good understanding of browser rendering behavior and performance

Active TS/SCI clearance; willingness to take a Counterintelligence (CI) polygraph exam

Bachelor’s Degree or equivalent experience within related field, 7 - 11+ years of experience.

Additional Qualifications:

Experience with SharePoint customization, including custom branding and navigation, configuring, and administering search, configuring site collections, and content type development.

Ability to work on a team to collaboratively execute software development life cycle activities, including scope and requirements definition, design, development, and deployment of SharePoint solutions.

Ability to perform interface modifications to SharePoint utilities and tools and support content migrations, workflow development, and solution deployments.

Ability to collaborate at all levels and across organizations.

Ability to translate a vision into strategic and tactical plans and execute resulting plans.

Ability to pay strict attention to detail.

Ability to be a self-starter who can work with minimal supervision.

Ability to coordinate with external stakeholders across organizations.

Experience in working with clients, stakeholders, and end users to obtain requirements. Assist client to identify shortcomings, analyze existing process, and recommend strategies of process improvement and tools to achieve more efficient results and keep up with current technologies.

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