Gaming Support Specialist

Confidential

Irving, New York permanent

Posted: January 30, 2026

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Gaming Support Specialist provides hands-on technical and operational support for Class II gaming systems, with a focus on performance, uptime, and user experience.

Required Skills

IT Problem Solving Technical Support Gaming Systems Performance Optimization User Experience Data Analytics Reporting Tools Business Intelligence Stress Management

Job Description

Gaming Support Specialist

Salary - $30.83

IT – All locations (Irving, Oil Spring, & Salamanca)

Deadline: Open Until Filled

JOB FUNCTION:

The Gaming Support Specialist (Class II Gaming) provides hands-on technical and operational support for Class II gaming systems, with a focus on performance, uptime, and user experience. This role works closely with Operations and IT teams to deploy, configure, and troubleshoot gaming platforms from vendors such as Konami, IGT, Aristocrat, and AGS. As the primary resource for resolving system disruptions and optimizing configurations, the specialist ensures seamless gameplay and minimal downtime. Beyond gaming systems, the role supports daily business operations by applying technical expertise to drive efficiency and innovation. All duties must be performed in accordance with Seneca Gaming and Entertainment’s policies and procedures, NIGC Minimum Internal Control Standards, and SGA Tribal Internal Control Standards.

QUALIFICATIONS:

High school diploma or equivalent required; Associate's Degree in Computer Programming/Technology, or a related field, or equivalent work experience. Minimum 3+ years of related IT work experience required, preferably in the gaming industry. Experience with data analytics, reporting tools, or business intelligence platforms. Ability to solve technical problems, work well under stress, and follow instructions. Must be able to work flexible hours including nights, weekends and holidays as required.

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs