Furniture Pickup and Delivery Associate

Primary Function: In collaboration with the Furniture and Donation Associate, the Furniture Pickup and Delivery Associate is responsible for picking up and delivering in-kind donations and furniture given by our Upstate community. In addition, this role is responsible for delivering and maintaining inventory of routine and as-needed shelter supplies as well as furniture and household goods for clients as they transition out of shelter into stable housing.  

This position requires knowledge and practice of proper lifting techniques including the use of furniture dollies, ladders, and furniture-lift straps. This position also requires upper body strength and regular and consistent lifting/carrying. 

Hours will generally be three (3) weekdays from 8am-4pm but may be flexible or altered based on business needs.    

This is a part time, hourly, non-exempt position 

Supervisor:  Volunteer and Development Manager 

Primary Job Responsibilities: 

In-Kind Donation Requests 

Work closely with the Furniture Sales and Donations Coordinator & the Furniture and Donation Associate to manage donations calendar and pickup requests from donors for furniture and in-kind donations 

Pick up furniture and in-kind donations as scheduled and move them to warehouse storage or Resale Shop 

Work with Resale Shop staff to determine furniture needs and make weekly/as-needed deliveries from warehouse storage to Resale Shop 

Deliver needed supplies to Safe Harbor shelters/offices 

Collaborate with volunteers to inventory, organize, and distribute items at the storage warehouse 

Client Support 

Fulfill and deliver furniture and household goods to client’s apartments/houses  

Assist in setup, assembly, and arranging of furniture upon delivery 

Collaborate with volunteers to assist with client move outs 

Inventory and Reporting 

Support all documentation and tracking for donation, inventory, and scheduled pick-ups 

Maintenance and Upkeep 

In collaboration with the Volunteer and Development Manager and the Furniture and Donation Associate, ensure warehouse storage and box truck remain clean and in good repair 

Support the routine and as-needed disposal or removal of items from warehouse storage and the Resale Shop 

General  

Assist in set up and removal of items for program or organization events 

Support the organization and movement of larger items at all agency locations as needed 

Participate in Resale Shop special events and assist with staffing at Furniture Warehouse as needed.   

Other duties as assigned by Volunteer and Development Manager 

Primary Qualifications: 

Education 

High school diploma or GED equivalent preferred 

Relevant experience in delivery, warehouse operations, moving, logistics, or customer service may be considered in lieu of formal education 

Work Experience 

Experience driving and operating a box truck preferred 

Knowledge of proper lifting techniques including use of furniture dollies, ladders, and lift straps required 

Experience with moving companies preferred 

Core Skills 

Excellent verbal and interpersonal communication skills 

Ability to work independently and as part of a team 

Engages in positive public interaction with donors and community partners 

Prioritizes tasks and manages time well in an evolving environment 

High degree of integrity and work ethic 

Ability to maintain confidentiality and discretion 

Observant and security conscious with ability to de-escalate if needed 

Willingness to uphold Safe Harbor standards for safety, service, and efficiency 

Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) 

Excellent driving skills with possession of a valid SC driver’s license and clean driving record  

Occasional weekend and evening work required 

Physical Demands and Work Environment:  
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

This role regularly requires lifting, carrying, pushing, and pulling furniture and related materials, with or without assistance, typically up to 50–75 lbs. 

Employees must be able to stand, walk, bend, stoop, kneel, crouch, and reach for extended periods throughout the workday. 

Work involves repetitive movements, including gripping, handling, and operating hand tools and equipment. 

Duties may require working in varying indoor and outdoor environments, including warehouses, loading docks, delivery sites, and customer residences. 

Ability to climb stairs, navigate tight spaces, and maneuver large items safely is essential. 

This position requires the ability to safely operate delivery vehicles and material-handling equipment, where applicable. 

Safety and Health Expectations:  

Adherence to all workplace safety policies, including proper lifting techniques and use of personal protective equipment (PPE). 

Commitment to maintaining a safe and healthy work environment for team members and customers. 

Ability to recognize and report safety hazards or work-related injuries promptly. 

Accommodation Statement:  
We are committed to providing reasonable accommodations to qualified individuals with disabilities and to ensuring equal employment opportunity. Applicants or employees who require an accommodation to perform the essential functions of this role may request one at any time.