Fund Operations Manager (m/f/d)

bunch is building the backbone of private markets, combining exceptional expertise, operational excellence, and frictionless technology. The platform enables funds and private investors to seamlessly and securely set up and manage their investment entities.

To expand our core team, we're seeking a passionate Operations professional who wants to play a pivotal role in scaling our business and revolutionising the private markets.

How the role contributes to the company's vision

This critical role will help operationalise our go-to-market strategy in the fund administration space. By taking ownership of and professionalizing customer interactions in the enterprise segment, this role will ensure complex post-onboarding operations, enabling our team to scale significantly

Top responsibilities

• Ensure customer satisfaction during onboarding and act as the main point of contact for Account Managers during post-onboarding.

• Coordinate onboarding responsibilities for enterprise and fund customers, ensuring all deadlines are met.

• Be part of the execution of complex post-close operations processes, including capital calls, distributions, and recurring investor reporting.

• Collaborate with module owners and own projects to improve workflows that enhance the quality and speed of delivery.

Initial priorities

• Support the onboarding process for at least two fund migrations and two new fund setups.

• Manage entity setup, LP onboarding, capital call, and reporting setup execution for a Fund on our platform.

• Get familiar with and utilize all internal tools.

• Provide initial improvement suggestions for onboarding and the migration processes.

What you should bring with you

• You have gained 3+ years of experience in dynamic environments like consulting, VC, or law, where you developed a skillset in project management and handled tight deadlines.

• Knowledge of fund services and operations or experience in fund law, including a key understanding of fund structures, the ability to review LPAs and identify key (economical) terms.

• Strong client-first attitude and experience communicating with customers.

• Excellent communication skills for cross-functional reporting and stakeholder updates.

• Curiosity and a proactive mindset focused on continuous improvement and optimisation.

• Motivation to join a Series A startup and a commitment to delivering high-quality results with diligence.

• Fluent in English; German is a strong plus.

Why you should join bunch

• Take part in a network of people passionate about investment and work closely with the most interesting players in the private market.

• Benefit from working with a diverse mix of talents, unrivalled energy and team spirit within a culture of drive and ownership.

• Flexible hours, hybrid office setup, and 28 days of vacation per year plus public holidays.

• A competitive compensation package.

• A great tech and work setup with everything you need.

What your interview journey will look like

• First interview with the People team: Get acquainted with bunch and see if we're a match.

• Deep-dive interview with the Head of Operations: Explore the role in detail and discuss your experience and your career aspirations with your future manager.

• Case interview with the Head of Operations & another team member: Showcase your problem-solving and communication skills.

• Final meeting with our Founders: Discuss our vision and any remaining questions.

• Reference calls to confirm your relationship-building abilities.

About bunch

bunch is an investment tech startup founded in Berlin in 2021. With a proven track record, bunch has garnered trust from leading fund managers and institutional LPs, who have collectively committed over €5 billion through the platform.

The private markets are experiencing unprecedented growth, with alternative assets expected to reach nearly $40 trillion by the end of the decade, yet still reliant on outdated tools and methods.

We recently closed our $15.5 million Series A to accelerate bunch’s mission to bring a trillion-dollar industry into the 21st century, driving a much-needed digital transformation.

At bunch, we are committed to creating an inclusive environment for all employees because we value and celebrate diversity. We are an equal opportunity employer, which means we do not tolerate discrimination toward any of our applicants or employees.