Fund Administrator

Reports to the Client Relationship Manager

Aztec Group has come a long way since first opening its doors in Jersey back in 2001. Now employing over 2,000 people across six jurisdictions, our size and reach may have changed, but our client-centric ethos hasn’t. We’re committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle.

Our Radnor, PA and New York offices are at the forefront of delivering exceptional client service, leveraging innovative technology, and upholding the highest standards of operational excellence.

We are seeking a highly motivated Investor Services Associate to join our dynamic team. The ideal candidate will possess strong communication and organizational skills and a commitment to providing outstanding service to clients and their investors.

What you'll be doing

Investor Relations & Support

• Serve as the primary point of contact for fund managers and investors, addressing inquiries and providing timely resolutions.

• Process subscription documents, redemptions, and transfers, ensuring compliance with all regulatory and operational procedures.

• Manage investor onboarding, including KYC/AML due diligence and FATCA/CRS compliance.

• Maintain investor records and update CRM systems with accurate and up-to-date information.

Operational Support

• Coordinate with internal teams, including accounting and legal, to ensure seamless processing of investor transactions.

• Prepare and distribute investor communications, including capital call notices, distributions, and financial statements.

• Assist in the preparation of reporting deliverables, including quarterly investor reports and dissemination of annual tax forms (K-1s).

• Monitor deadlines and ensure timely delivery of all investor-related processes and communications.

• Preparation of investor-related wires.

Compliance & Risk Management

• Assist in ensuring adherence to fund and regulatory compliance requirements, including SEC, FINRA, and international guidelines.

• Identify potential risks in investor servicing and propose solutions to mitigate issues.

• Collaborate with compliance and legal teams to maintain updated policies and procedures.

What we're looking for

• Bachelor’s degree in finance, Accounting, Business Administration, or related field.

• Comfortable in Microsoft Office Suite, particularly Excel.

• Full training with fund administration or CRM software (e.g., Investran, eFront, or similar) will be provided.

• Full training with KYC/AML processes and regulatory compliance standards is a plus but will be provided.

• Strong attention to detail and accuracy in processing and documentation.

• Excellent written and verbal communication skills, with a client-focused approach.

• Ability to multitask and prioritize in a fast-paced environment.

• Strong problem-solving skills and the ability to work both independently and collaboratively.

Who are we?

Aztec Group has come a long way since first opening its doors in Jersey, UK in 2001. Our size and reach may have changed, but one thing that hasn’t is our identity – we’re proud to be a truly independent, owner-managed business that puts our people and clients at the center of everything we do. Our US office was launched in 2021 and provides immense growth opportunity for the Company, as well as our team. Our Radnor office is conveniently located close to Routes 476, 76, Business Rt. 30, as well as being within a short walk from the SEPTA’s Radnor regional rail station.

We understand that everyone will put value on different things and that’s why our employee package includes a variety of benefits. Here are some of the core benefits for all our people:

• Competitive salary and discretionary bonus

• Flexible, hybrid working (three days in-office, two days remote)

• Generous PTO allowance plus ability to work abroad

• 401K match up to 6%, medical, vision and dental insurance

• Disability and life insurance

• Regular social events & health and wellbeing programs

• Significant investment into your personal and professional development

It is the policy of Aztec Fund Administration, LLC to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law and see employee diversity as a key contributor to Company success.