Functional Application Support

Inetum2

Lisbon, Lisbon, Portugal Hybrid permanent

Posted: March 20, 2026

Quick Summary

A highly motivated Functional Application Support Consultant is required to join the ALMT (Asset Liability Management & Treasury) team. The ideal candidate will ensure the stability and reliability of a booking application used by Fron, with a focus on digital transformation and continuous improvement.

Required Skills

Job Description

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services

We are looking for a highly motivated Functional Application Support Consultant to join our ALMT (Asset Liability Management & Treasury) team. This role ensures the stability, reliability, and continuous improvement of a booking application used by Front Office (FO) and Middle Office (MO) teams across the EMEA region.

The ideal candidate combines strong analytical and problem‑solving skills with a solid understanding of financial products and technical expertise.

Key Responsibilities

Application & Production Support

• Manage and resolve technical and functional incidents related to the booking application and its ecosystem.
• Act as the primary point of contact between end users (FO/MO) and IT teams (production, development, business analysts).
• Monitor platform performance and ensure production stability.
• Contribute to release management activities.

Continuous Improvement

• Proactively suggest ways to automate or eliminate repetitive manual tasks.
• Update support documentation and develop user guides to enhance knowledge sharing.
• Collaborate with project and IT teams to improve system functionality and overall user experience.

• SQL
• Unix
• ITIL methodologies
• Experience using ServiceNow or similar ticketing tools
• Understanding of financial markets, specifically debt and cash‑flow instruments
• English: Expert level (written and spoken)

Soft Skills

• Excellent verbal and written communication
• Strong teamwork and collaboration abilities
• Analytical mindset
• Effective problem‑solving skills
• Flexibility and adaptability in a dynamic environment

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