Fulfilment Operation Manager - Inventory

About Bosta:
Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience all together to provide a one-stop-shop for delivery solutions.

We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system.

About The Role!
The Inventory Manager is the single point of ownership for inventory accuracy, visibility, and control across the warehouse. This role ensures that physical stock and system stock are always aligned, discrepancies are proactively identified, and inventory is always outbound-ready.
The role acts as the control tower between inbound and outbound operations, preventing losses, delays, and customer escalations.

Job code:
2026FULF-014

Job Responsibilities:
• 1. Inventory Ownership & Accuracy
• Own overall inventory accuracy across all storage locations
• Ensure system inventory matches physical stock at all times
• Monitor and control inventory movements (inbound, putaway, picking, returns, adjustments)
• Approve and control all inventory adjustments
2. Cycle Counts & Audits
• Design and execute cycle count programs (daily / weekly / monthly)
• Lead full physical stock counts when required
• Investigate discrepancies and perform root cause analysis
• Ensure corrective actions are implemented and sustained

3. Inventory Control & Loss Prevention
• Identify and reduce shrinkage, damages, and write-offs
• Enforce access control and inventory handling discipline
• Work closely with Security, Quality, and Operations teams
• Flag high-risk SKUs and merchants proactively

4. System & Data Management
• Ensure accurate SKU setup, bin locations, and barcode usage
• Maintain strong discipline in WMS transactions
• Own inventory dashboards and reporting
• Support WMS enhancements and integrations

5. Cross-Functional Coordination
• Work closely with Inbound Manager on receiving accuracy
• Align with Outbound Manager to reduce pick-related variances
• Support Account Management on inventory-related escalations
• Act as the neutral decision-maker between teams

6. Process Improvement & SOP Governance
• Define, enforce, and continuously improve inventory SOPs
• Close operational gaps between inbound, storage, and outbound
• Train teams on inventory handling best practices
• Support compliance and audit readiness
•

7. Team Leadership & Development
• Lead and develop Inventory Supervisors and Coordinators
• Set clear KPIs and accountability frameworks
• Build a culture of accuracy and ownership
• Ensure coverage and continuity across shifts
•

• KPIs & Success Metrics
• Inventory accuracy (%)
• Shrinkage / loss rate
• Adjustment value and frequency
• Cycle count completion rate
• Root cause resolution time
• Inventory-related outbound errors
• Audit pass rate

Job Qualifications:
• 5–8 years experience in inventory control or warehouse operations
• Proven experience managing inventory in high-SKU environments
• Strong knowledge of WMS and inventory best practices
• Excellent analytical and root cause analysis skills
• Strong leadership and cross-functional communication abilities
• Experience in fulfillment or e-commerce operations is a strong plus