Fulfillment Supervisor

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building the first instant logistics system that serves all humans equally. Leveraging expertise in robotics and autonomy, Zipline serves tens of millions of people around the world.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

The Zipline Operations team is looking for a Fulfillment Operations Coordinator to support our fulfillment operations in the greater Dallas - Fort Worth areas and the ideal candidate for this role is a motivated and experienced individual that excels in fast-paced, physical environments, and is excited to roll up their sleeves. In this role, own the day-to-day fulfillment operations of 3-5 Walmart Supercenters, ensuring the site processes run smoothly, efficiently and safely. You will be responsible for ensuring your locations meet performance metrics and identify opportunities to improve our operating processes.

This is an onsite role and candidates must reside in the greater Dallas Fort-Worth area and be willing to travel around the metroplex as needed.

What You'll Do

• Lead a high-performing team of Fulfillment Operators across multiple sites. Set your team up for success to work safely and productively. You’ll partner with Flight and Customer Operations to effectively support daily tasks and ensure high performance of your team.

• You will own the day-to-day operations of one of our fulfillment operations, ensuring the site processes run smoothly, efficiently and safely.

• You’ll own scheduling and manage a labor budget. You will be responsible for ensuring your site meets performance metric goals.

• Ensure your teams are providing our customers with the best possible experience on each and every order. You will be responsible for maintaining key quality metrics including order accuracy and fulfillment speed.

• Use data to identify pain-points or areas of inefficiency within our current processes. Design, build and execute process improvement projects to improve our fulfillment operations, quality metrics, and the employee experience.

What You'll Bring

• You're self-motivated, positive, and a team player

• You have 2+ years’ experience in Operations, Warehouse Logistics, Retail Management, Fulfillment, or related field

• Willingness to operate in a fast-changing environment and make adjustments when

• You're able to be on your feet and handle warehouse duties including lifting up to 5 pounds (with or without accommodations)

• Must successfully pass a background check, drug test and E-Verification

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!