Fulfillment Center Manager/Warehouse Manager (F&B)

Responsibilities:
• Manage Operation team to ensure smooth daily deliveries and address any problems happening during the day.
• Monitor to meet key operational KPIs on: On Time, Fill Rate, Incident Rate, Wastage Rate.
• Measure and ensure the productivity of the Operation and Shipper team to meet cost KPI on Fulfillment Cost and Last Mile Cost.
• Design KPI, bonus scheme, and execute to improve lead time, accuracy, and efficiency at every stage of the operation process.
• Collaborate with relevant departments to address current issues and execute inter-department projects to meet the company’s objectives.
• Build excel base operation system and shift it to an internal system with our internal tech team step by step.
• Manage inventory, implement prevention methods to control operational loss.
• Lead the Delivery Ops team and address challenges related to shippers. Monitor and balance between in-house and external logistics parties for the best efficiency.
• Monitor the overall operational system, ensure data readiness, security, and smooth operation.
• Collaborate with the Technology team to design and implement a long-term operating system.
• Manage layouts, facilities, and equipment in the warehouse.
• Build a long-term warehouse solution by equipping it with lean processes, modern technology, and devices to boost operational efficiency.
• Hire staff for operation, enhance communication, conduct training & mentoring to various team members.
• Participate in other relevant projects assigned by the Line Manager

Qualifications:
• Experience of managing team size of 50+ people/ 300+ fulfillment orders per day
• Business English
• 3+ years in similar roles
• Proactive, self-motivated, results-focused, Eager to learn new things.
• Good communication skills, hard and smart work, and enthusiasm.

Job Benefits:
• Competitive salary: Up to 50 million VND Gross
• 100% salary during the probation period
• Annual salary review once a year in December.
• Provide a laptop and the necessary working equipment.
• Monthly performance-based bonuses & annual bonus.
• Participation in compulsory insurance schemes (SI – HI – UI) after becoming an official employee.
• Periodic health check-ups
• Employee engagement activities (sports, tea breaks, etc.).
• Birthday Gift Voucher for Employees
• Employee Referral Bonus Program for Collaborators
• Welfare benefits for employees’ well-being and health are provided by the Trade Union.
• Annual leave: 12 days/year, plus 01 additional day for every 5 years.Comfortable, young, dynamic working environment that supports individual growth