Fulfillment Brand Manager

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [email protected].

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

The Fulfillment Brand Manager leads all aspects of our brand partner's fulfillment and logistics strategy. If you are great at nurturing partner relationships, developing and executing business plans, leading a team of ecommerce professionals, and increasing operational efficiencies, we want you to apply! These efforts extend across a variety of selling platforms including Amazon, Walmart.com, eBay, and others.

What is a day in the life of a Fulfillment Brand Manager?:
• Nurture a portfolio of brand partners with a focus on supply chain and fulfillment
• Lead the development and implementation of brand-specific logistics and fulfillment strategies
• Run daily marketplace operations, with a focus on inventory management and order flow
• Serve as the fulfillment expert with deep knowledge of platform capabilities, fulfillment levers, and logistics best practices
• Evaluate competitive landscapes and develop strategies to maximize business growth through efficient fulfillment models
• Lead all weekly, monthly, and quarterly meetings with brand partners, focusing on logistics KPIs and supply chain improvements
• Deliver the highest levels of operational execution
• Partner with the Operations team to ensure optimal in-stock and inventory position
• Partner with the Advertising team to ensure products are in-stock and ready for promotional campaigns

What will I need to thrive in this role?:
• Bachelor’s degree in business, supply chain management, or a related program
• Experience leading logistics, fulfillment, or supply chain efforts
• Outstanding analytical and data management skills
• Self-motivated and proactive
• High ethical standards

What does high performance look like?:
• You follow through with all assignments in a timely manner
• You give 100% to all tasks and projects you are given
• You actively comment and participate in group collaborations
• You will take full ownership of your projects and follow through to completion
• You are detail-oriented and organized

What is the team like?:
• You will work with other Brand Managers and be supervised by the Head of Sales and GTM, Fulfillment. This team is data-driven and results-oriented, with a specific focus on optimizing brand fulfillment. You will collaborate regularly with members of your team and your brand partner executives to implement actionable solutions. Ideas and input are encouraged from all members.

What is the hiring process?:
• Initial phone interview with Pattern’s talent acquisition team
• Video interview with a hiring manager
• Onsite interview with a panel of department leaders
• Professional reference checks
• Executive review

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.