FSQA Manager

We’re Tovala, a food-tech company reinventing home cooking to save consumers time. Through an innovative combination of hardware, software, and fresh food delivery, we make it incredibly simple for anyone to prepare and enjoy delicious, home-cooked meals without sacrificing time to do whatever matters to them. Through our superior technology, product experience and food quality, we have separated Tovala from the busy pack of other meal delivery businesses. In the process, we’ve amassed a loyal, rapidly growing following and our retention, product engagement and customer NPS are all best-in-class. We’ve raised over $100mm from great investors like Left Lane Capital, Origin Ventures, Y Combinator and Comcast Ventures and have invested strongly in building a unique culture that fosters growth, personal development and camaraderie.

Position Summary:
Responsible for overseeing Quality Assurance staff and maintaining Food Safety and Quality Assurance Management Systems to support manufacturing of wholesome and quality food. FSQA Manager serves as SQF Practitioner, develops, maintains and
oversees implementation of Policies and Procedures in accordance with SQF 2000 code. Culinary Director has been identified as a backup to FSQA Manager’s / SQF practitioner’s position.

IMPORTANT NOTE: This role is in person and requires reporting to various Worksites – both Carol Stream, IL and Chicago, IL (HQ)

How you’ll spend your time at Tovala - Primary Responsibilities :
• Serves as Lead SQF Practitioner for Tovala.
• Leads 3rd part audits and annual SQF audit.
• Serves as a primary contact for all regulatory inspections.
• Oversees corrective actions and preventive measures related to food safety quality non-conformities.
• Develops and maintains Policies and Procedures and monitoring forms in accordance with SQF System.
• Oversees implementation of developed Policies and Procedures. Conducts documentation and records daily verification.
• Maintains HACCP Food Safety System. Serves as HACCP Coordinator.
• Conducts annual HACCP reassessments and plan verification.
• Develops and maintains SSOPs.
• Responsible for overseeing cleaning and housekeeping activities within company premises.
• Responsible for Investigating food safety and quality related incidents discovered through customer complaints and reported internally.
• Oversees and manages Integrated Pest Control Program.
• Oversees and manages Testing and Analysis Program.-Oversees and manages Foreign Material Control Program.
• Coordinates and participates in monthly facility audits and inspections.
• Responsible for verification and validation activities as outlined in SQF code.
• Oversees and manages employees Food Safety and Quality training.

About You:
• Master’s in Food Safety and Technology, Food Science, or related field and 2 years of work experience in related industry
• SQF, HACCP, and PCQI Certified. Two years of work experience in related industry.

The values we hold dear

Put the team first
We put what is best for the broader team ahead of what is best for ourselves or our immediate department.
Get s#!t done (well)
We celebrate people at all levels for delivering high impact work that expands the bounds of what we’re able to do.
Connect the dots
We engage with curiosity to learn how our work impacts others so that we can problem-solve holistically and work collaboratively.
Be Direct
We share our perspective openly and directly, even when it feels difficult to do so.
Embrace the obstacles
We rise to meet challenges with a sense of urgency, resolve, and optimism.
Champion the customer
We consider and prioritize our customer in all of our decisions

At Tovala we‘re committed to building a workplace that represents a variety of backgrounds, skills, and perspectives and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!