Front Office Shiftleader (m/f/d)
AccorHotel
Posted: February 2, 2026
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Quick Summary
We are looking for a Front Office Shiftleader to join our team in Frankfurt, Germany. The ideal candidate will be responsible for providing excellent customer service, managing front desk operations, and ensuring a smooth experience for our guests. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Required Skills
Job Description
We are storytellers - from tales of wild journeys of discovery across the world at 25hours Hotel The Trip to fascinating experiences of famous personalities at 25hours Hotel The Goldman. For us, the diversity which embodies both of our hotels in Frankfurt is our lifestyle. Pizza Friday fun and a round of crazy golf in the office are part of this, as well as flat hierarchies and the opportunity to get a taste of other departments. We are a young team and we love our friendly, informal culture.
COME AS YOU ARE & SHARE YOUR TALENT …
… in a 4-day-workweek.
Enjoy 3 days off every week and the opportunity to organize your free time more flexible!
How does your working day look like …
• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic
• You’ll always keep your cool – even when all the guests turn up to check in at the same time
• You’ll make sure things run smoothly when guests arrive at the hotel reception, and that the admin processes for the team run perfectly
Your personality counts more than your CV …
• You’ve completed a course of training in the hotel business, gained some professional experience and can speak English fluently
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re a doer – and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character
• You’re not just bringing your abilities, but also your character
What´s in it for you …
• Only work 4-days a week as a full-time team member without payment or holiday reduction
• Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
• Be part of our hilarious staff parties and much more …