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Front Office Representative

AlphabeInsightInc

Fort Worth, TX, United States permanent

Posted: March 19, 2026

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Quick Summary

As a Front Office Representative, you will play a crucial role in providing exceptional customer service and support to clients and visitors. You will be the first point of contact for our customers, showcasing your skills and enthusiasm to drive business growth. With a friendly demeanor and excellent communication skills, you will be the face of our brand and help us achieve our mission.

Job Description

Bold MK is more than just a marketing company. We are your creative partners, strategic advisors, and brand champions. Our mission is simple yet powerful: to empower brands to embrace their boldness and transform it into exceptional results. 

Job Summary:

As a Front Office Representative, you will play a crucial role in providing exceptional customer service and support to clients and visitors. Our organization is seeking a highly motivated individual who possesses excellent communication skills and a friendly demeanor. You will be the first point of contact for our customers, showcasing your ability to create a welcoming environment while efficiently handling inquiries and administrative tasks.

Responsibilities

• Greet and assist visitors in a professional and friendly manner.
• Answer and direct phone calls to the appropriate departments or individuals.
• Manage appointment scheduling and coordinate front office activities.
• Maintain an organized and tidy reception area at all times.
• Handle incoming and outgoing mail and packages efficiently.
• Assist with administrative tasks such as data entry and filing as needed.

Responsibilities

• Greet and assist visitors in a professional and friendly manner.
• Answer and direct phone calls to the appropriate departments or individuals.
• Manage appointment scheduling and coordinate front office activities.
• Maintain an organized and tidy reception area at all times.
• Handle incoming and outgoing mail and packages efficiently.
• Assist with administrative tasks such as data entry and filing as needed.

• Benefits:

• Competitive Salary 
•  Flexible Work Schedule 
• Paid Time Off (PTO) 
•  Health & Wellness 
• Professional Development 
• Employee Discounts 

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