Front Office Manager (w/m/d)

AccorHotel

Bern, BE, Switzerland permanent

Posted: March 16, 2026

Quick Summary

The Front Office Manager is responsible for ensuring the highest quality service in the front office and back office, with a focus on meeting Swissôtel and Ac standards. The ideal candidate will have excellent communication and problem-solving skills, as well as a strong organizational ability to manage multiple tasks and priorities. The role requires a high level of professionalism, attention to detail, and the ability to work effectively in a fast-paced environment.

Job Description

Kursaal Bern AG is a versatile service provider in the congress, hospitality and entertainment business. With our unique all-in-one offering – congress centre, 4* Superior Swissôtel (163 rooms),

Restaurants & Bars and the Grand Casino Bern – we offer a lively, diverse environment between the national market and international brand hotels. 

As Front Office Manager, you will be at the heart of our hotel. You will be responsible for the entire front office and back office area, both operationally and strategically, ensuring the highest quality of service in accordance with Swissôtel and Accor standards, and developing your team with clarity, appreciation and leadership.

- Overall responsibility for organisation, processes and smooth operations in the front and back office

- Leadership, coaching and development of the front office team, including deployment and cost planning

- Close cooperation with internal interfaces such as booking, revenue, housekeeping, events and F&B

- Participation in budgeting, goal setting and monitoring of departmental results

- Active presence in day-to-day operations and assignments as Manager on Duty

- Several years of professional experience in branded hotels, ideally within the Accor Group

- Management experience in a comparable position (front office/rooms division)

- Very good command of hotel IT systems, especially Opera Cloud

- Solid knowledge of front office management, quality management and revenue management

- Very good command of German and English, French an advantage

- Structured, resilient and efficient – even in busy situations

- Entrepreneurial mindset, responsible, hands-on and team-oriented

- Communicative, engaging and confident in your manner

- A responsible management position in a renowned 4* superior city hotel

- A lively, appreciative environment with short decision-making processes

- The opportunity to actively shape and drive change

- Modern employment conditions and attractive social benefits

- Discounted staff meals and fringe benefits in-house

- Development and career opportunities within our company and the Accor Group

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.