Front Office Manager - Moxy Patra Marina
SWOT Hospitality Management Company
Posted: May 4, 2026
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Quick Summary
We are seeking a dynamic and service-driven Front Office Manager to lead our front desk operations, overseeing daily front office operations, ensuring smooth and efficient guest experience.
Required Skills
Job Description
About Us
Moxy Patra Marina is a vibrant, design-led hotel offering a playful and energetic guest experience. As part of a globally recognized hospitality brand, we combine style, comfort, and a social atmosphere to create memorable stays for our guests.
Position Summary
We are seeking a dynamic and service-driven Front Office Manager to lead our front desk operations. The ideal candidate will be passionate about hospitality, highly organized, and capable of inspiring a team to deliver exceptional guest experiences.
Key Responsibilities
• Oversee daily front office operations, ensuring smooth and efficient service
• Lead, train, and motivate the front desk team to maintain high performance standards
• Ensure exceptional guest satisfaction by handling inquiries, feedback, and complaints professionally
• Manage room inventory, reservations, and billing processes
• Collaborate with housekeeping and other departments to optimize guest experience
• Monitor and analyze performance metrics, implementing improvements where necessary
• Ensure compliance with company policies, procedures, and brand standards
Requirements:
• Proven experience in a front office supervisory or managerial role (hotel industry preferred)
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Problem-solving mindset with attention to detail
• Familiarity with hotel management systems (PMS)
• Fluency in English; additional languages are a plus
Benefits:
• Competitive salary and benefits package
• Opportunities for career growth within an international brand
• A fun, inclusive and energetic work environment
• Ongoing training and professional development
why SWOT...
• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable track record.
• We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
• We offer stability and career prospects on a transparent working environment.
• We work with the best professionals in the tourism industry.