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Front Office Manager Marriott Luxury Collection Zakynthos

SWOT Hospitality Management Company

Zakinthos, Ionian Islands, Greece permanent

Posted: November 20, 2025

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Quick Summary

We are seeking a Front Office Manager to lead and inspire a team to deliver exceptional service in a luxury hotel setting, with a focus on creating a consistent and courteous experience for guests.

Job Description

SWOT Hospitality is seeking to recruit

Front Office Manager

for our new project in Zakynthos, opening in 2026.

About the role:

• Responsible for assuring attentive courteous and efficient service in the department
• Lead and inspire the in-property Front Office team, to deliver a consistent level of service
• Accountable for short- and long-term planning and the management of the hotel’s Front Office Department
• Develop and recommend the budget, labour cost plans and objectives and manage within those approved plans
• Coach and counsel team members to reflect SOPs service standards and procedures
• Able to convey information and ideas clearly
• Able to evaluate and select among alternative courses of action quickly and accurately


Requirements:
• Track record of experience in the luxury end of the market
• Area hotel experience and / or knowledge is essential
• The ability to improve and maintain high service standards
• A self-motivated, driven, results-oriented, and proactive attitude is required
• Business reporting and commercial acumen is a must
• Leadership skills to motivate and develop the department and to ensure accomplishment of goals.
• Able to set priorities, plan, organize, delegate, and control.


Benefits:
• Career development opportunities
• Excellent working environment
• Be part of SWOT Hospitality family
• Accommodation
• Meals

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