Front Office Coordinator

All Care Therapies provides speech, occupational, and physical therapy—virtually and in person. With clinics in California, Texas, and Nevada, we support clients of all ages and backgrounds. Our team is made up of passionate clinicians who value flexibility, collaboration, and meaningful care. Whether we’re helping a client communicate or supporting recovery after injury, we meet people where they are.

Responsible for overseeing administrative operations related to patient intake, scheduling, documentation, and ongoing support throughout the patient care journey. This role ensures seamless coordination of patient-related processes, including referral intake, scheduling and managing patient appointments, and supporting care through discharge and post-discharge follow-up. The position also supports therapists with therapy-related tasks and techniques as directed to assist with effective treatment delivery, while maintaining compliance with legal and organizational protocols.

Responsibilities: 

• Assist in the patient intake process, including managing referrals, obtaining Primary Care Physician (PCP) signatures, and securing necessary authorizations
• Facilitate communication between patients, legal representatives, and healthcare providers by sending and receiving patient notes, progress reports, and other documentation
• Support ongoing patient care activities throughout the patient’s treatment journey, from initial intake to discharge and post-discharge follow-up
• Respond to patient and parent concerns or inquiries following discharge, providing necessary information and support
• Coordinate with staff to ensure accurate and timely documentation and communication
• Maintain organized, confidential, and compliant records in accordance with legal and organizational standards
• Collaborate with supervisory staff to improve administrative workflows and enhance patient service delivery
• Perform other administrative duties as assigned to support the smooth operation of the office and patient care services
• Schedule, confirm, and reschedule therapy sessions while maintaining accurate calendars for therapists. Communicate with parents and caregivers, ensure patient information is updated, and support smooth daily clinic operations by keeping schedules organized and efficient
• Assist therapists during patient sessions by preparing materials, supporting therapy activities, and ensuring a safe, organized treatment environment

• Minimum of one year of prior experience in a fast-paced medical environment, specifically in an intake coordinator or comparable position, is required
• High school diploma
• Bilingual in Spanish, preferred
• Proven experience in office management, healthcare administration, or related fields
• Excellent organizational and communication skills

Ability to handle sensitive information with discretion and professionalism
• Knowledge of healthcare processes, including referrals, authorizations, and legal documentation, is preferred
• Proficiency in electronic health records (EHR) systems and standard office software

Location and Hours

Hours: Monday through Friday from 10:00 am - 6:30 pm PST

Job Type: W2- Full time to work 40 hours per week

Office Location: 3920 W Charleston Blvd suite Y and Z, Las Vegas NV 89102

Compensation: $16.00 - $19.00 per hour 

Why Join Us? 

Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.

• Competitive compensation that recognizes your expertise

• Flexible scheduling that empowers you to maintain work-life balance

• A referral bonus program to reward your network

• A clear pathway for career advancement through leadership development and internal promotion opportunities

Join us and build a rewarding career in an environment that invests in your success.

All your information will be kept confidential according to EEO guidelines.

All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.