Front of House Receptionist

About the role:

If bringing joy to someone's day makes you smile, then this job is for you! Every day we make our patients smile, enabling them to run again, play an instrument again or hang-out with their grandchildren - you are their first point of contact with Six Physio and the link between them and the Physios, this is what this role is all about.

We are looking for a vibrant, experienced and enthusiastic Front of House Receptionist to work at Chelsea. If you're looking to join a company with a great vibe, where life long friendships are made and Physios & Front of House work seamlessly alongside each other, then look no further. Six Physio is for you.

As an applicant you need to have good organisational skills, turn up to work with a smile & plenty of conversation and use your initiative. We're an upbeat team with very happy patients... these 9200+ reviews speak volumes.

Annual leave entitlement is 5 weeks (187.5 hours from 1st December to 30th November).

All UK bank holidays off.

Optional Saturday work available (overtime and 1.5 pay).

Immediate start if possible.

Progression and more opportunities available.

This role is 37.5 hours across 4 days / Monday - Wednesday 8am - 7pm / Thursday OFF / Friday 8am - 4:30pm. 

Job description:

As the first point of contact both over the phone and in person, you are personally responsible for providing a 1st Class Customer Service to our patients.

Within the clinic you are a pivotal part of the team, liaising between patients and physiotherapists to ensure everyone has what they need.

You will support the Practice Manager and Clinic Director in the day to day running of the clinic.

Salary:

Starting at £28,000 

Experience:

Minimum 3 years’ Front of House experience (essential)

Experience in private healthcare preferred

Experience using our booking system TM3 would be highly desirable

Familiarity with Google Workspace would be beneficial

Experience handling payments and processing transactions

Interview Stages:

Stage 1: Initial Phone Call

Stage 2: First Round Interview

Stage 3: Second Round Interview 

**If you have any additional requirements during the interview process, please let us know prior to your interview.**

If you'd like to join us, apply now and we'll arrange interviews within a few days. Please note due to the high volume of applications we receive we won't be able to contact everyone personally, but don’t be discouraged. We always have amazing opportunities at Six Physio, so keep an eye out for any other vacancies available in the future.