Front OF House General Assistant

WSHGroup

Stirling, Scotland, United Kingdom permanent

Posted: March 6, 2026

Required Skills

Job Description

As an Front of House/Events Team Member you would be working closely with the Hospitality Supervisor/ Manager supporting the operations team, talented chefs and target driven sales people to deliver flawless service and exceptional food and drinks to our guests.

You will be expected to build strong relationships with the on - site clients, visitors and guests understanding how to execute seamless service, continuous quality and always with a human touch.

Job Type: Seasonal

Hourly Rate: £12.21

Key Responsibilities:

• Monitoring and serving all food and drinks to customers/clients/guest and clearing throughout the day or event.
• Ensuring that there is clean furniture, dining tables and chairs available for the guests and ensuring presentation is at the forefront of everything you do.
• Prepare all hospitality food and beverage requests offered to customers/clients/guest in designated meeting spaces in a presentable manner.
• To be able to work without supervision and take initiative over duties and tasks without being directed.
• To serve our guests with the highest level of service with maximum speed, efficiency and always with a smile.
• To work on licenced bars serving alcoholic beverages
• To be able to use coffee machines
• Assist with the ordering and deliveries as required
• Preparation of all hospitality requirements ensuring all items are available and if not reporting this to your line manager
• Ensuring that any linen hired, and equipment hired for an event is counted and packed away for collection after the event.
• Ensuring hospitality rooms are left clean and tidy

• Excellent communication skills, internally and externally.
• Supportive team player.
• Ability to work under pressure.
• Takes the initiative
• To provide excellent customer service.
• The ability to work autonomously or within in a team.
• Being able to adapt to different working conditions
• Always having a positive attitude
• To be able to solve any customer service-related problem.

As an Hospitality Assistant you will benefit from the following:

• 50% discount across Benugos venues
• Access to everyday discounts and communication portal
• Employee assistance programme
• Meals provided on shift when working within one of our venues
• Being part of a very successful team

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