Front of House and Event Assistant

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Front Of House and Event Assistant

Location: London

About the role:

You'll be the go-to person for hospitality, event support and day-to-day workspace upkeep. Working across front of house, meeting rooms, kitchens and communal spaces, you'll coordinate everything from client-facing event catering to stock management and general housekeeping. We're looking for someone who takes pride in creating welcoming, well-run spaces and who builds easy rapport with colleagues and senior clients alike. Success means the office feels looked after, guests who feel valued, and operations that run without a hitch.

What you will be doing:

Event Catering and Support

- Act as the point of contact for meeting hosts, ensuring they have everything they need

- Prepare and reset meeting rooms between sessions, including furniture and stationery

- Serve meeting catering including hot drinks, snacks, breakfast and lunch (food provided by external caterers; no food preparation required)

- Provide basic IT support for meeting room technology (full training provided)

Kitchen and Communal Areas

- Set up the main kitchen each morning for company breakfast, laying out cereals, bread, spreads and fruit

- Restock four satellite kitchens throughout the day with coffee, milk, sugar and hand towels

- Track stock levels for essentials (milk, bread, fruit and supplies) and place weekly orders

- Keep on top of crockery and cutlery throughout the day: collect, run the dishwasher and return items to storage

- Look after furniture and plants across communal spaces, flagging any damage for repair

General Housekeeping

- Restock toilets and showers on each floor with sanitary and hygiene products

- Maintain an accurate inventory of housekeeping supplies

- Change bins as needed and dispose of rubbish

- Report breakages, damage and safety issues promptly

- Handle minor cleaning duties such as wiping down tables between events and dealing with spillages

Front of House

- Welcome clients, visitors and guests with professionalism and warmth

- Cover reception when colleagues are unavailable

- Support other ad hoc duties as they arise

What you need to be great in this role:

- Experience in a hospitality, front of house or customer-facing role

- A natural ability to make people feel welcome, including confidence interacting with senior stakeholders and high-profile visitors

- Strong organisational skills with the ability to prioritise tasks independently across a busy working day

- A proactive, solutions-oriented approach: you spot what needs doing and get on with it

- Clear, professional communication skills

- Reliability and punctuality, with a genuine pride in maintaining high standards

- Comfort using basic workplace technology (e.g. email, ordering systems, AV equipment); training will be provided where needed

Req ID: 16512

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Our values shape everything we do:

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.