Front Desk Receptionist

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Artemis Research is a leading principal investigator- and patient-focused clinical research company dedicated to advancing medical treatments. Established in 2008 by colleagues who bring more than 50 years of combined research experience, Artemis specializes in Psychiatry/Neurology, Internal Medicine, and Women’s Health studies. With multiple locations serving Southern California, including San Diego and Riverside, each Artemis site is fully equipped to conduct complex clinical research trials. Together with Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Want to be a part of a growing company that’s making a difference in our world? Look no further than Artemis Institute for Clinical Research! You’ll enjoy a friendly and exciting culture with opportunities for growth and advancement. We offer the following generous benefits to our full-time employees:

• A range of PPO and HMO medical plans

• PPO and HMO dental plans

• Vision coverage, long term disability plan, and life/AD&D coverage

• 401k plan

• Paid holidays and paid time off

• A welcoming work environment

We’re looking for a bright, talented new team member to be a part of our story. Check out this current opening and if you think you may be a fit for the role, please apply.

The Role

We are seeking a Front Desk Receptionist to join our clinical research site in San Diego. This pivotal role will involve managing the front desk operations and supporting the administrative tasks for the site. The ideal candidate will demonstrate strong organizational and management skills, high proficiency in technology/computer applications, and a commitment to providing excellent customer service.

Position Type: Full Time
Pay Range: $18-$23/hr, based on experience
Location: San Diego, CA (no remote opportunities)
Work Schedule: Monday & Thursday - 8:30am-5pm / Tuesday, Wednesday, and Friday 7:00am-3:30 pm

Why Join Us?

• Friendly and Collaborative Culture: Be part of a dynamic team that values collaboration and growth.

• Professional Growth: Opportunities for advancement in a rapidly growing organization.

• Comprehensive Benefits: Enjoy a range of medical and dental plans, vision coverage, 401(k) with company match, paid holidays, paid time off, and more.

Responsibilities:

• Greet and assist patients in a friendly and professional manner.

• Manage phone calls and schedule appointments efficiently.

• Ensure the reception area is clean, organized, and welcoming.

• Collect patient information and maintain accurate records.

• Collaborate with clinical staff to support operational needs.

• Handle various administrative tasks as assigned.

• Manage office supplies and equipment to ensure operational compliance.

• Assist with facility-related expenses to ensure budget adherence.

Requirements:

• High school diploma or equivalent; certification in medical office administration is a plus.

• Prior experience scheduling customer/patient appointments and handling customer/patient phone calls required.

• Prior experience within a healthcare environment is required.

• Bilingual in English and Spanish preferred.

• Strong computer skills with the ability to learn new software systems quickly.

• Excellent communication (verbal and written) and interpersonal skills.

• Strong organizational skills and attention to detail.

• Ability to manage multiple tasks simultaneously.

• Commitment to delivering exceptional customer service.

• Reliable and trustworthy.

California Pay Range
$20—$23 USD