Front Desk / Operations Support

We’re hiring a Front Desk Agent who can also provide part-time managerial and administrative support to our General Manager. This is not an Assistant GM role — but it is a higher-responsibility position with room for growth.

We need someone who is dependable, flexible, and hospitality-minded — someone who wants to join a strong team and be trusted with occasional leadership tasks.

What This Role Looks Like

Primary (Most of the Time): Front Desk Agent

Warm, professional check-ins and check-outs

Answering phones, assisting guests, resolving issues

Daily front desk operations

Keeping the desk clean, organized, and efficient

Contributing to a positive, supportive team culture

Secondary (Part-Time): Operations Support for the GM

Assist with small managerial tasks: communication logs, simple reports, supply management, follow-ups

Support guest recovery situations when supervisor support is needed

Help reduce unnecessary manager coverage at the desk

Be a reliable “right hand” when the GM needs help

Ideal Candidate

Hotel experience strongly preferred

Extremely reliable & flexible with shift times and occasional last-minute coverage

Kind, respectful communicator with guests and team

Growth-minded — there is real opportunity to advance

Team player who fits into a warm, hard-working group

Detail-oriented & organized, comfortable with light admin tasks

Compensation

$18–$20/hr (based on experience)

Full-time hours with varied shifts

If you’re ready to join a supportive hotel team and take on a role with both guest service and light leadership responsibility, we’d love to meet you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.