Front Desk Coordinator

Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who You Are

Do you love crafting physical spaces to maximize appeal and efficiency? Are you someone who notices even the smallest of details and understands how they influence a work environment? Do you thrive in an entrepreneurial setting where you can build something meaningful for yourself and others?

As a Front Desk Coordinator, you’ll help shape Justworks’ office and facilities strategy by partnering closely with your team members and other departments to maintain a well organized and stocked office. You will be the main reception point of contact. In this role you will work with other departments and be an instrumental support person on the Office / Facilities team.

Your Success Profile

What You Will Work On

• Visitor and Vendor Management: Oversee the check-in process, manage visitor access, and maintain building security by approving vendor access and ensuring Certificates of Insurance (COIs) are up-to-date.

• Office Administration: Handle Jira tickets, maintain dog registrations, and assist employees with office-related inquiries.

• Monitor Slack Channels: Monitor Slack channels and answer related questions.

• Inventory and Supply Management: Stock printer areas and conference rooms with necessary supplies, monitor office supply usage, place orders, and coordinate weekly supply deliveries based on consumption.

• Space Planning and Organization: Assist with space planning activities, including office moves, hotel seating arrangements, and space assignments. Update floor plans and ensure data accuracy for space utilization metrics.

• Conference Room Management: Manage daily conference room organization, ensure rooms are stocked, and that A/V equipment (like TVs and sound systems) is functioning properly.

• Employee Support: Address employee concerns and requests regarding Workplace.

• Internal Communications and Events: Prepare and communicate team initiatives, such as group lunches, All Hands meetings, and other company events.

• Badge Access Control: Manage new hire badge creation, issue temporary badges as needed, and deactivate badges for terminated employees.

• Office Maintenance and organization: Assist in maintaining the overall appearance and organization of the office.

• Project Management: Research and execute ad hoc projects as assigned, track progress, and provide regular updates.

• Workplace Page Maintenance: Keep Workplace intranet pages and content up to date.

• Package Delivery: Manage package deliveries, including logging, organizing, and notifying recipients.

• Other Duties: Perform other related duties as assigned to support the office and team.

How You Will Do Your Work

As a Front Desk Coordinator, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.

• Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation.

• Initiative and motivation - identifying what needs to be done and doing it before being asked or before the situation requires it.

• Functional expertise - subject matter expertise of specific function(s), including knowledge of principles, practices, and domain knowledge.

• Clear communication - the ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.

• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.

• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.

• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.

• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• Minimum of 2 years of experience in a corporate or hospitality setting

• Excellent communication skills and interpersonal skills with acute attention to detail

• Ability to be responsive and resourceful and work across teams

• Creative problem solving

• You see no job as too small, a can-do attitude

• You are self-motivated, thorough, and able to anticipate the needs of your team and the space

• Hands on, comfortable and willing to move small to medium sized items, like desks, tables and boxes (up to 30 lbs)

• This job may require occasional late hours, so you must be flexible

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 15 pounds at times.

The base wage range for this position based in our New York City Office is targeted at $26.00 - $28.60 an hour.

#LI-MM3 #LI-Onsite

Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.

For more information about Justworks’ Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.

Diversity At Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at [email protected]. Your comfort and success matter to us, and we're here to ensure an inclusive experience.

Our DEIB Report