Front Desk Coordinator (Maternity leave contract)

Front Desk Coordinator 

Victoria Park offers the best in Medispa services at our 27 locations across Canada. We are led by specialists, plastic surgeons, and dermatologists, and seek to provide the latest in technology, treatments, and products. We provide unparalleled customer service in a serene, state-of-the-art, and safe environment. We are proud to be named for the third year in a row, the Top Medispa in Canada and winner of the Consumer Choice Award from the Canadian Spa and Wellness Awards.  As well as finalist for the Best Managed Companies in Canada!

We are looking for a full-time Front Desk Coordinator for a maternity leave replacement contract to join our Peterborough location!

Responsibilities :

Greeting clients on the phone and in-person to Victoria Park standards

Booking and guiding clients through inquires surrounding various medical esthetics treatments

Handling patients visits, checkouts and re-bookings

Processing medical invoices and billing

Administrative support to physicians and operations manager

Special projects

Ensuring physicians and technicians schedules are optimized

Directing requests appropriately, providing accurate information

Required Qualifications:

Two to three years of experience working in a clinic or hospital setting as an Administrative Assistant, Medical Coordinator or Executive Assistant (ideal, but not required)

Sales ability combined with the capacity to build relationships over the phone and in-person

Must have a “can do” attitude

Strong attention to detail and a critical thinker

Superior communication skills

Outstanding organizational skills and judgment

Ability to provide excellent customer support and follow up to patients

Ability to accurately follow directions with limited supervision

Flexibility in your schedule

Strong computer literacy and administration skills

A background in aesthetics and wellness are considered a strong asset

Position type:
This position is a temporary maternity leave replacement and is an existing vacancy.

Compensation:
$19.00 – $23.00 per hour. Starting rate will be determined based on relevant skills and experience.

Our Perks and Benefits:

Employee Discounts: Enjoy discounts on our full range of medispa services and skincare products to look and feel your best.

Health and Wellness: Our group insurance plan includes health, dental, and vision care, ensuring you're covered inside and out.

Continuous Learning: Take advantage of ongoing training and development opportunities, along with access to our company Kindle account.

Learning Matching Fund: Each year, we provide matching funds for courses focused on self-improvement and personal development.

We appreciate your interest in the position. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees. Only eligible candidates will be contacted for an interview.