Front Desk Clerk (FT/PT)

Horizon Outdoor Hospitality

Benzonia, Michigan, United States permanent

Posted: May 11, 2026

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Quick Summary

We are seeking a friendly and organized Front Desk Associate to join our team at Timberline Campground, located in the beautiful northern Michigan, near Crystal Lake, Sleeping Bear Dunes, and the Betsie River.

Required Skills

Customer Service Communication Skills Computer Skills Phone Skills Multitasking Reliability Hospitality

Job Description

Timberline Campground is a family-friendly campground located near Crystal Lake, Sleeping Bear Dunes, and the Betsie River in beautiful northern Michigan. We’re looking for a dependable, friendly, and organized Front Desk Associate to help create a welcoming experience for our guests throughout the camping season.

Responsibilities

• Greet and assist campers and guests
• Handle reservations, check-ins, and check-outs
• Answer phones and respond to guest questions
• Process payments and maintain reservation records
• Provide information about campground amenities and local attractions
• Assist with camp store and office organization
• Help ensure guests have an enjoyable stay

Requirements:
• Myst pass background check
• Friendly and professional attitude
• Strong communication and customer service skills
• Basic computer and phone skills
• Reliable and able to multitask
• Weekend and holiday availability
• Hospitality, retail, or office experience is a plus, but not required

Benefits:
• Competitive pay for all hours worked
• Free or discounted RV site (depending on hours worked)
• Generous yearly PTO
• Career-like benefits (depending on hours worked)
• Matching 401K (after 6 months of employment)
• Flexible full-time or part-time scheduling
• Friendly team atmosphere

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