Front Desk Agent

AccorHotel

Surabaya, East Java, Indonesia permanent

Posted: April 14, 2026

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Quick Summary

To be available at all times to deliver service beyond expectation, maintain the positive appearance, proper grooming and keeps tidy.

Required Skills

Excellent communication Interpersonal skills Time management Service oriented Detail-oriented Grooming and presentation

Job Description

Mövenpick Surabaya City is a contemporary hotel strategically located near business districts, financial hubs, exhibition centres, hospitals, shopping centres, universities and the carnival park area. The hotel offers 243 rooms and suites from Deluxe rooms to Presidential suites, an all Day Dining restaurant, lobby bar, meeting rooms, swimming pool, gym, and spa.

• To be available at all times to deliver service beyond expectation.
• Maintain the positive appearance, proper grooming and keeps tidy.
• Responsible for smooth check-in, check-out, posting all transactions and reporting.

• Excellent communication, interpersonal and time management skills with a friendly and outgoing personality
• Excellent grooming and presentation skills
• Service oriented with an eye for details

WHY WORK FOR ACCOR

•Develop your talent through Accor’s learning programs.

•Opportunity to grow within your property and across the world!

•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

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