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Fresh Market, Assistant General Manager

Eataly

Santa Clara, CA, United States permanent

Posted: March 9, 2026

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Quick Summary

Eataly is seeking an Assistant General Manager to join our team in Santa Clara, California. As a key member of our management team, you will oversee the Fresh Market department, including cheese and salumi departments, and be responsible for making hiring decisions. You will also be involved in the daily operations and customer service of the Fresh Market.

Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly’s bustling marketplaces feature a rich variety of unique, high-quality Italian and local products. The Fresh Market Manager oversees the fresh departments: Cheese & Salumi and Fish & Meat.  Oversees the fresh counter managers, leads and staff.   Reports directly to the Manager, Store Operations.

• Organizes and directs the store’s fresh departments to maximize profitability while upholding the company’s mission, values, quality and guest experience standards and policies
• Manages the fresh counter leaders: hires, schedules, trains, motivates, submits payroll, evaluates, terminates
• Ensures counters and displays are visually appealing and merchandized effectively  
• Analyzes financial data and develops strategies to drive sales and increase profitability and efficiencies
• Works closely with the culinary and kitchen team to ensure that production consistently meets the store’s needs for retail, quick service and restaurants
• Requisitions and purchases food, beverage, supplies and equipment to maximize profit and reduce waste
• Supervises cleaning and maintenance of equipment and counters according to Department of Health standards, and arranges repairs, contracts and other services when needed
• Documents, investigates, escalates and resolves employee and guest incidents
• Performs other duties as required or assigned

• Bachelor’s Degree
• 4+ years of retail management experience in a high-volume, fast-paced environment
• Excellent verbal and written communications skills
• Business management and financial analysis skills
• Experience purchasing and managing inventory
• Advanced proficiency in Microsoft Office
• Knowledge of Italian fresh products preferred

The annual salary for this role ranges from $75,000k-85,000k.

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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