Freelance Marketplace Manager (m/f/x)

About us:
Contorion is Germany's largest online specialist retailer for professional tradesmen and industrial supplies. We offer a diverse assortment that includes well-known third-party famous brands such as Bosch, Makita, and Festool, alongside our own high-quality private label, STIER, designed to meet the specific needs of small and medium-sized businesses. To realize our vision of revolutionizing the market for these companies, we are looking for dynamic and motivated people to join our team.

The Marketplace Manager (m/f/x) will oversee Contorion’s performance on Amazon, eBay, and other key European marketplaces, focusing on sales growth, profitability, and regulatory compliance. Reporting to the Senior Manager for Marketplaces, this role is key to achieving Contorion's 30% net revenue growth goal.

Your Tasks:
• You co-manage marketplace accounts with a focus on profitability, assortment optimization, and identifying opportunities for international and local expansion, while enhancing product listings, improving SEO, and elevating the overall customer experience.
• You monitor and optimize key performance indicators (KPIs), such as revenue, margin, TACOS, and ACOS, through regular performance reviews and targeted SKU-level strategies,  including pricing, ads, and promotional strategies.
• You plan and execute advertising campaigns, leveraging keyword research and process automation tools like ChannelAdvisor.
• You ensure marketplace compliance with regulations (e.g., GPSR) and foster cross-functional collaboration with teams such as logistics, category management, and customer service.
• You support the customer service team with prompt, accurate responses to marketplace queries, ensuring a seamless customer experience and efficient escalation handling.

Your Profile:
• You have proficiency with eCommerce tools like ChannelAdvisor or Amazon Seller Central, and strong project management skills to prioritize tasks and collaborate cross-functionally.
• You bring experience with feed management tools like Product Up or Akeneo, which is a plus.
• You are familiar with SQL and Looker Studio for advanced data analysis and reporting.
• You have a deep understanding of PPC advertising, keyword optimization, and SEO for marketplaces.
• You have a proactive and resourceful attitude, with the ability to identify challenges, develop solutions, and drive results in a fast-paced environment, along with strong analytical skills to interpret data, optimize campaigns, and make data-driven decisions.

Your Chance:
• Flexibility: We support you in your schedule. With our hybrid work approach and the option to work part-time, you remain flexible and can work from your home as well.
• Work-life balance: With 30 days of vacation, the possibility to work remotely from abroad, and sabbaticals, we take care of your relaxation.
• Mobility: Whether by public transport or by bike, we subsidize your job ticket or job bike.
• Health & Wellbeing: Stay healthy with us! With OpenUp and Urban Sports you can actively boost your body and mind. Our company events keep the team spirit up. Fruit, drinks and granola "sweeten" your day in the office.
• Development: With regular feedback and training opportunities, we offer the tools for your personal development plan.
• Culture: We live transparency, respect, courage, and passion. Our principles are anchored in the teams and create a unique, cooperative working environment.

Sounds interesting? Apply now! We look forward to receiving your application.