Freelance Creative Operations

Freelance Creative Operations Manager

At Shook Digital, we’re building the production engine for the next generation of advertisers. High-performing UGC is no longer a "nice-to-have". It is the core of the modern ad stack. We help brands scale their TikTok presence by turning creative chaos into high-performing systems.

Founded in the era of short-form video, Shook has become the partner of choice for brands that need to move fast without losing creative quality. What unites our team is a relentless focus on learning speed, operational rigor, and a deep understanding of why people stop scrolling.

Our goal is to make Shook Digital the global standard for UGC. We want to build a system so efficient that "20-day delivery" feels like a law of nature, not a challenge. This role is central to that momentum.

The Role

We’re looking for someone to own the production machine. This isn't about "watching videos". It's about managing a complex life cycle of talent, deadlines, and technical constraints. You’ll take a creative brief and ensure it results in high-performing assets, every single time.

UGC production is naturally chaotic. Creators ghost, lighting fails, and briefs get misinterpreted. You are the eye of the storm. We aren’t interested in "project coordinators" who just pass messages along; we need a Producer who solves problems in real-time and protects the delivery window at all costs.

Work Mode

Shook Digital is remote-first. This role is open to candidates with significant overlap with Central European Time (CET). We value deep focus and async work, but production is a live sport. You need to be responsive during core hours to keep the gears turning.

What you’ll do

• Own the Machine: Manage the end-to-end production workflow. You are responsible for the balance between creative "taste" and 20-day delivery speed.

• Creator Partnership: Source and "ghost-proof" our creator network. You don’t just hire them; you build relationships that ensure they follow the brief and hit the deadline.

• The Feedback Loop: Review raw footage with a TikTok-native eye. If a hook is weak or the energy is off, you provide the firm, direct feedback needed to fix it.

• Systems Thinking: Help us refine our modular ad structures. You’ll organize hooks, bodies, and CTAs so they can be tested and iterated on at scale.

What we’re looking for

• Operational Rigor: You find "messy" workflows painful. You are the person who creates the spreadsheet that saves the project.

• TikTok Fluency: You understand the platform's DNA. You know why a native-feeling "CapCut" edit outperforms a polished studio commercial.

• High Agency: You are comfortable with ambiguity. If a creator drops out on Day 12, you don’t wait for permission. You’ve already sourced a backup.

• Direct Communication: You can give critical feedback to creators without sugar-coating it, while maintaining a great working relationship.

• Taste: You know what "good" looks like. You can spot a high-retention hook in the first 2 seconds of raw footage.

• Resilience: You don't take it personally when a creator fails to deliver. You see a ghosting creator as a data point to be managed, not a personal crisis. You stay calm when the timeline gets tight.

What we offer

• Interesting Challenges: Work on global campaigns for leading brands.

• Autonomy: We hire adults and trust them. No micromanagement, just putting things together and getting things done.

• Remote Flexibility: Work from wherever you are most productive, provided you can hit the CET overlap.

• Professional Growth: Opportunity to move from "Managing Projects" to "Owning Systems" as we scale.

How we hire

We believe in a transparent process that prioritizes evidence of work over interviews. Our goal is to see how you think, communicate, and get things done.

• The Brief (20 min): A focused call to discuss our production philosophy and your experience with short-form systems.

• The Work Trial (2-3 hours): A paid, practical exercise. We’ll give you a real campaign brief and a common production bottleneck. You’ll show us how you’d organize the workflow, brief the creator, and ensure the deadline is met.

• Execution Review (1 hr): You’ll walk us through your plan. We’re looking for operational clarity, attention to detail, and "TikTok taste."

• Final Chat: A quick alignment on terms and start date. We move from interview to onboarding in days, not weeks.