Fraud Recovery Specialist

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About the Role

This role will assist the Litigation team for litigation needs in Recovery Fraud Projects.

Responsibilities

• Assisting field visits and conducting collections with Field Officers to fraudsters
• Preparing strategies related to Recovery Fraud in the field along with Litigation Team
• Monitoring the Recovery process in the field
• Participate in investigations process with Fraud Control Unit Team to support the process that requires a Litigation Team
• Engage with relevant external stakeholders to address fraud-related challenges encountered in the field.
• Negotiate with third parties to resolve fraud cases and recover financial losses
• Assisting the Litigation Team in legal settlements in the field and delivering timely updates to the Litigation Lead and Head of Legal and Compliance, as necessary.

Requirements:
• Minimum education diploma all majors with at least 1-2 years’ experience
• Effective interpersonal skills and the ability to learn quickly
• Excellent verbal and written communication and negotiation skills
• Exceptional analytical and problem-solving skills, with attention to detail
• Proficiency in Microsoft Office, Microsoft Excel, Microsoft PowerPoint, etc
• Ability to work cooperatively with others
• Strong multitasking and time management skills, with the ability to prioritize tasks.

At Amartha, we are dedicated to creating a workplace that celebrates diversity, ensures equity, and fosters inclusion. We believe that diverse perspectives—shaped by factors such as gender, age, race, ethnicity, education, culture, and life experiences—drive innovation and growth.

We actively welcome individuals from all backgrounds to join us in building an environment where everyone feels respected, valued, and empowered. Our commitment is to provide equal opportunities and foster a sense of belonging that enables our employees to thrive and make meaningful contributions.