Fraud Prevention Specialist

This position can be located in Buffalo, Gillette, Sheridan, Douglas or Newcastle branches; however Sheridan is the preferred location. 

Summary/Objectives: The Bank Fraud Monitoring Specialist is responsible for detecting, investigating, and preventing fraudulent activities within banking operations. Essential duties include monitoring transactions for suspicious activity, conducting investigations on flagged transactions, preparing detailed reports, and collaborating with various departments and law enforcement. This position also assists in developing anti-fraud policies, interacts with customers to verify transactions, and analyzes trends to enhance fraud detection systems.  This position is critical in maintaining the integrity of banking operations and protecting customers' assets and personal information.

Essential functions:

Assist in developing and implementing anti-fraud policies and procedures to minimize risk.

Communicate with customers to verify transactions and alert them to potential fraud, providing them with necessary information and support.

Provide training to staff on recognizing signs of fraud and implementing preventive measures.

Analyze data trends and patterns in fraudulent behavior to improve detection systems and processes.

Provide backup to the BSA Officer in their absence or unavailability.

Participate in branch marketing and community involvement events.

Additional duties as assigned as it relates to the position.

Competencies:

Understanding of banking regulations and compliance requirements.

Maintains a working knowledge of all bank policies and ensures they are reviewed, updated, and approved by the Board annually.

Attend training on bank/job-related topics

Organization skills

Ability to work both independently and as part of a team

Strong planning and problem-solving skills.

Detail oriented

Candidate must act professionally at all times

Able to handle confidential information

The ability to read and interpret legal documents, vendor contracts, policies, procedures, audit reports, examination reports, etc.

Strong analytical skills, attention to detail, and proficiency in data analysis tools like Microsoft Excel.

Self-motivated and persistent in following through and learning quickly

Excellent communication skills – both verbal and written

Independent decision-makers within authority limits

Commitment and continuous demonstration of ethical behavior and willingness to adhere to all company policies and current financial legislation.

Conform to the Bank’s core values, which are:

Exceptional Customer Service- Everyone matters, always.

Family Driven- Ours, yours, we put family first.

Community-Focused- Our communities are the backbone of our business.

Communication- Open, clear, and honest communication is key.

Teamwork- Individuals working together to achieve a common goal.

Education/Qualifications:

An associate’s degree in business administration, accounting, criminal justice, or a related field.

OR

A minimum of 2 years prior experience in banking or finance.

Experience in fraud detection is preferred but not required.

Professional certifications in fraud examinations (e.g., Certified Fraud Examiner - CFE) are preferred but not required. If you do not have a certification at the time of hire, you must obtain one within one year of the hire date.

Supervisory:

This position does not have direct supervisory responsibilities and may serve as a mentor for other positions in the organization.

Working Conditions:

Normal office environment.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to type, carry, handle, and feel objects, reach with hands and arms, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds or more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Multitask; perform tasks in an open office environment with noise from conversations, office machines, or other distracting sounds.

Keep track of assigned tasks

Occasionally, they may be exposed to upset customers during everyday activities or work under stress caused by anxious or impatient customers.

First Northern Bank is committed to equal opportunity for all, regardless of race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristics.  First Northern Bank will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.  If you are interested in applying for an employment opportunity and need a reasonable accommodation pursuant to the ADA, please contact us at 307-684-2211.

*The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

This document is intended to describe this job's general content and performance requirements.  It is not to be construed as an exhaustive statement of duties, responsibilities, or needs and does not imply a contract.