Fraud Operations Analyst

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($1.25 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast—and we need a product-marketing leader who can turn breakthrough technology into a category-defining narrative.

The Impact You’ll Make

As a Fraud Analyst, you will analyze data to uncover patterns, identify suspicious behavior, and investigate fake and altered IDs to prevent and mitigate fraudulent activities. Collaborating closely with our machine learning, engineering, and client-facing teams, you will play an essential part in refining fraud detection systems and recommending innovative solutions to complex challenges. This is an exciting opportunity for someone eager to dive into the evolving world of fraud prevention and make a meaningful impact in a cutting-edge, AI-driven environment.

What You’ll Own & Drive

Fraud Detection & Analysis:

• Analyze patterns in user behavior and documents to detect fraud.

• Examine altered or counterfeit identity documents, such as IDs and passports.

• Investigate cases of identity theft, account takeover, and synthetic identities.

Data Insights:

• Use SQL and Python to analyze large datasets and extract actionable insights.

• Use Tableau dashboards to monitor and analyze Fraud performance.

• Identify anomalies that signal potential fraud attempts.

Problem Solving:

• Develop and implement creative solutions to prevent fraudulent activities.

• Collaborate with cross-functional teams to improve fraud detection strategies and processes.

Continuous Learning:

• Stay up-to-date with the latest fraud schemes and industry trends.

• Adapt quickly to new challenges and contribute to the ongoing enhancement of fraud prevention methodologies.

Collaboration with Teams:

• Communicate findings and recommendations clearly to technical and non-technical stakeholders.

• Work closely with the product, data, and engineering teams to align fraud prevention measures.

The Qualities That Set You Apart

• Analytical Investigator – You naturally connect dots across user behavior, document signals, and data patterns to uncover sophisticated fraud schemes.

• Insight-to-Action Thinker – You don’t stop at identifying fraud; you translate findings into clear, actionable recommendations that improve detection systems and product decisions.

• Data-Driven & Detail-Oriented – You’re fluent in working with large datasets, spotting anomalies others miss, and validating hypotheses with rigor and precision.

• Cross-Functional Collaborator – You communicate complex fraud insights clearly to Product, ML, Engineering, and non-technical stakeholders, aligning teams around effective prevention strategies.

• Curious Problem Solver – You’re deeply curious about how fraud evolves, continuously learning new techniques, attack vectors, and industry trends to stay ahead of bad actors.

• Resilient & Adaptable – You thrive in fast-changing environments, remain patient with complex investigations, and adapt quickly as fraud patterns and tools evolve.

Your Background

• 2+ years of experience in data analysis, fraud operations, trust & safety, or a related analytical role.

• Bachelor's degree in Data Analytics, Business Analytics, Business Intelligence, or any related field.

• Technical Skills: Proficiency in Excel, SQL and Python for data analysis and problem-solving.

• Exceptional attention to detail and patience in analyzing complex datasets.

• Strong problem-solving skills with a creative mindset to develop innovative solutions.

• Excellent communication skills, both verbal and written, for collaboration across teams.

• Mindset: A passion for learning and curiosity to understand and address fraud patterns and schemes.

Why Incode?

• Mission with Meaning – Shape how billions of people prove identity—safely, simply, and ethically.

• Rocket-Ship Growth – Join at an inflection point where your strategies will compound in value for years.

• Elite Team & Backing – Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.

• Ownership & Autonomy – Operate like a founder with the resources of a unicorn.

• Global Impact – Every program you launch will reverberate across industries and continents.

Ready to ignite the future of trust?

Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.

Aspects of our Culture:

• High performance

• Freedom & responsibility

• Context, not control

• Highly aligned, loosely coupled

• Continuous Feedback

• Promotions & Development

• Learn more about Life at Incode!

Benefits & Perks:

• Flexible Working Hours & Workplace

• Open Vacation Policy

Equal Opportunities:

Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.

Applicant Data Privacy:

We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.