Fraud Manager

Sofia Stars is an operational services company based in Sofia. We offer a range of solutions for online businesses, including R&D, Marketing, Customer Support, KYC, Risk, and Anti-Fraud services. With 300+ bright stars on our team, we deliver secure, reliable solutions with a touch of quality that shines. When you join us, you’ll be part of a place where ideas light up, and growth isn’t just a promise—it’s a journey.

We are on a remarkable growth trajectory, conquering new territories and we are seeking a talented and motivated individual to join our team as a Fraud Manager. If you're passionate about safeguarding against fraudulent activities and possess strong analytical skills, we want you to be part of our success story!

Main responsibilities:

✔️ Monitoring transactional data and conducting detailed analysis to identify potential fraudulent activities.

✔️Utilizing data analysis techniques and tools to detect anomalies, patterns, and trends indicative of fraudulent behavior.

✔️Investigating suspicious activities or flagged transactions to determine the presence of fraud.

✔️Gathering and analyzing relevant data, transaction records, and customer information to assess the legitimacy of activities.

✔️Collaborating with other teams and external entities, if necessary, to build cases against fraud perpetrators.

✔️Monitoring and investigating instances of bonus abuse within the organization.

✔️Analyzing data, transactional records, and user behavior to detect misuse or exploitation related to bonus offers, loyalty programs, or other incentives.

Requirements:

✔️ Strong analytical skills essential for effective data analysis, pattern identification, and detection of fraudulent activities.

✔️ The ability to interpret complex financial information and apply critical thinking to identify potential fraud risks.

✔️ Familiarity with fraud detection techniques, tools, and software. Proficiency in using data analysis tools is beneficial.

✔️ Knowledge of fraud-related regulations, compliance requirements, and industry standards.

✔️ The ability to interpret and apply regulations to fraud prevention activities to ensure legal and regulatory compliance.

✔️ Excellent verbal and written communication skills to effectively convey fraud-related findings, recommendations, and insights to cross-functional teams, management, and stakeholders.

✔️ Proficiency in English, both written and spoken.

What we offer:

✔️ Official employment and full medical insurance with the highest limits in the country (including in-patient and out-patient care, maternity, dental, and annual health check-ups);
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Birthday celebration present;
✔️ Ability for career and professional growth within the company;
✔️ Sportscard (Multisport) - partly covered;Sunny, spacious office;
✔️ Team-building events and activities;
✔️ Wedding and newborn gifts;
✔️ Up to 25 vacation days, starting from 20;
✔️ Breakfast x3 times a week, Friday team lunch, food vouchers, fruits, and snacks available in the office.

Ready to shine? Let’s make it real.

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