Fraud Analyst

OpenScientific

Holbrook, NY, United States permanent

Posted: January 30, 2017

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Required Skills

Customer Service Technical Skills Attention to Detail Multi-tasking Fraud Prevention Data Analysis Tournament Management Communication

Job Description

Open Scientific provides contract staffing and direct hire recruitment services for the scientific, engineering, laboratory and manufacturing sectors.

Fraud Review Specialist

Location: Holbrook, NY

Pay: $12-$14

Open Scientific is currently recruiting for an Ecommerce Fraud Analyst to work for a Global Vitamin Company located in Holbrook. The right candidate will be responsible for reviewing suspect orders for fraud. The goal is to maintain a low incidence of fraud and chargebacks initiated from fraudulent transactions.

Responsibilities include:

• Daily review of suspect orders using Chase Paymentech’s Safetech fraud management tool.
• Analyze suspect orders for indications of fraud.
• Approve and decline orders.
• Maintain low margin of error when approving and declining orders through knowledge, experience and assistance from Manager.
• Identify and escalate trends.
• Assist in the revision of existing rules and creation of new rules.
• Contact customers to verify order information.

Requirements:

1 year Customer Service experience

Some college preferably

Additional Skills:

Excellent attention to detail

Excellent technical/computer skills

Ability to multi-task

All your information will be kept confidential according to EEO guidelines.

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