Founding GTM Recruiter
Pylon Labs
Posted: November 14, 2025
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Quick Summary
As our first recruiting hire, you'll play a mission-critical role in shaping our hiring strategy, working closely with our engineering team to identify and onboard new talent.
Required Skills
Job Description
Pylon is a Series B, AI-native B2B company building the next generation of customer support.
Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.
This is a massive market with incumbents that weren’t built for AI-first workflows.
Company
• Series B, $51M raised
• Backed by a16z, BCV, General Catalyst, Y Combinator
• 70+ employees
• Office in San Francisco
The Role
As our first recruiting hire, you'll play a mission-critical role in shaping our hiring strategy and scaling our go-to-market organization. You'll work directly with founders and leadership to attract and close talent that will drive our growth.
This is a fully in-person role; we do not offer remote or hybrid options.
What you will do
• Own the entire recruiting funnel from strategy to close for all GTM roles with high visibility and direct impact on company growth.
• Build strong top-of-funnel pipelines through creative sourcing, referrals, and outbound strategies
• Think outside the box to engage with and close top talent in competitive markets
• Build and continuously improve scalable, high-performing recruiting processes from scratch
• Track and analyze recruiting metrics (time-to-fill, offer acceptance rates, pipeline health) to inform hiring strategies and drive continuous improvement
What we are looking for
• 3+ years of full-cycle recruiting experience at fast-paced, high-growth startups
• Proven success for sourcing and hiring GTM and business roles
• Ability to manage multiple searches and projects at once
• Attention to detail and excellent communication skills with a passion for delivering great candidate experience
• Experience with Ashby ATS and sourcing tools (e.g., Linkedin Recruiter)
Benefits
🏥 Fully covered medical, dental, and vision insurance for employees
🏦 401(k) retirement plan
🚆 Commuter benefits
🌱 Parental leave
🏝️ 14 company holidays + unlimited PTO
🗺️ Annual offsite
🍽 Lunch, dinner, and snacks at the office
🏋️ Fitness stipend