Founder's Office - AI Agents (Healthcare)

About 100ms

100ms is building AI agents that automate complex patient access workflows in U.S. healthcare — starting with benefits verification, prior authorisation, and referral intake in specialty pharmacy.

We help care teams reduce delays and administrative burden so that patients can start treatment faster. Our automation platform combines deep healthcare knowledge with LLM-based agents and robust ops infrastructure.

You’ll be joining a specialised team at 100ms focused on healthcare automation using AI.

What you'll do::
• As a member of the Founder's Office, you'll work directly with the founders to drive strategic initiatives that accelerate 100ms AI's growth in healthcare automation. You'll identify, design, and execute cross-functional projects spanning go-to-market strategy, operations, customer success, partnerships, and business development—acting as a force multiplier for the founding team.

Strategic Projects & Cross-Functional Initiatives:
• Identify, define, manage, and execute ad-hoc strategic projects that are critical to company success but don't fit neatly into existing functions.
• Build deep understanding across all areas—sales, marketing, product, operations, AI agent ops—to determine priorities and identify highest-impact initiatives.
• Own projects from conception to completion: design the approach, implement solutions, hire teams when needed, and drive results.
• Work closely across functions to unblock initiatives and ensure cross-team alignment.

Go-To-Market & Growth Strategy:
• Design and test new go-to-market motions for specialty pharmacy, health systems, and payers.
• Build sales processes, customer success playbooks, and partnership frameworks from scratch.
• Develop pricing strategies, ROI models, and business cases that resonate with healthcare operations buyers.
• Support strategic customer conversations and help close key accounts

Market Intelligence & Business Development:
• Conduct deep-dive research into patient access workflows, specialty pharmacy operations, and healthcare automation opportunities.
• Analyse the competitive landscape and identify differentiation opportunities in healthcare AI.
• Build strategic partnerships with speciality pharmacies, health systems, EMR vendors, and healthcare platforms.
• Synthesize market insights into actionable recommendations for product and GTM strategy

Operations & Company Building:
• Design and implement scalable processes across sales, customer success, and operations.
• Support fundraising activities, including financial modelling, investor materials, and due diligence.
• Improve internal systems and operations to help the company scale efficiently.
• Handle whatever the founders need—this role is defined by impact, not rigid job boundaries.

What you bring::
• Required Experience:-
• 2-5 years in management consulting (MBB preferred), strategy roles, business analytics, or operating experience in fast-growing startups.
• Demonstrated ability to take ambiguous, unstructured problems and break them into actionable plans.
• Track record of managing and delivering multiple complex projects simultaneously.
• Strong analytical and problem-solving capabilities with business judgment.
• Exceptional communication skills and ability to build consensus across diverse stakeholders

You'll stand out if you have::
• Healthcare & Domain Experience:-
• Understanding of U.S. healthcare operations, particularly patient access, prior authorisation, benefits verification, or speciality pharmacy workflows.
• Prior experience in healthcare startups, digital health, or healthcare services companies.
• Knowledge of healthcare data, claims processing, or payer-provider dynamics

What we offer::
• Compensation & Benefits:-
• Competitive salary: ₹30-50 LPA based on experience and skills.
• Significant ESOP grant: Meaningful equity reflecting strategic impact and founder proximity.
• Comprehensive health insuranceFlexible work arrangements.
• Unlimited learning & development budget.
• Direct access to founders and strategic decision-making

Why 100ms.ai:
• Massive market opportunity: Patient access bottlenecks affect millions of patients and cost the U.S. healthcare system billions annually. You'll help fix a fundamentally broken system.
• Founder proximity: Work directly with founders who have built successful products and deeply understand both AI infrastructure and healthcare operations. Your work directly influences company strategy.
• Early-stage leverage: Join at the ground floor where individual contributions materially impact company trajectory. Your projects will define how 100ms wins in healthcare automation.
• Real-world impact: Your strategic work translates to patients accessing life-saving medications faster and healthcare workers focusing on care instead of administrative burden.
• Cutting-edge technology: Work on production AI agents solving complex, high-stakes workflows in healthcare—at the intersection of LLMs, healthcare operations, and enterprise automation.
• Build across domains: This isn't a narrow role. You'll touch sales, product, operations, fundraising, and partnerships—gaining skills to eventually start your own company or become a senior operator.
• Exceptional team: Collaborate with ex-entrepreneurs, AI engineering experts, and healthcare operations specialists, building the future of healthcare automation.
• Career acceleration: Founder's Office roles are launching pads. Build relationships with founders, investors, and healthcare leaders while developing skills across strategy, operations, and execution.
• Freedom to grow: Shape your own path—grow as a strategic individual contributor, build and lead teams, or eventually spin out to start your own venture.

Additional Information:
• At 100ms, we value in-person collaboration for faster iteration and stronger product culture.
• Team members are expected to work from the office at least three days a week — Tuesday, Wednesday, and Friday.

website :
• https://www.100ms.ai/