Foreclosure Sales Supervisor - Default Operations

Position Summary

Diaz Anselmo & Associates is seeking an experienced Foreclosure Sales Supervisor to oversee the day-to-day operations of our Foreclosure Sales team. This role is responsible for direct staff oversight related to workflow management, daily supervision, quality control, deadline management, training, and issue escalation for staff handling foreclosure sale and post-sale processes.

The Foreclosure Sales Supervisor reports to the Department Manager and plays a key role in supporting team performance, maintaining operational consistency, and ensuring the team meets productivity, accuracy, timeliness, and compliance expectations. The ideal candidate will bring strong foreclosure sales knowledge, prior supervisory experience, and the ability to lead effectively in a fast-paced, deadline-driven environment. 

Key Responsibilities

Supervise the daily workflow, productivity, and day-to-day performance of the Foreclosure Sales team

Provide direct staff oversight, including training, coaching, work direction, follow-up, and accountability for daily operations

Oversee staff responsible for foreclosure sale and post-sale processes, including sale notices, motions, praecipes, bidding instructions, confirmations, deeds, and related activities

Monitor work queues, deadlines, exception items, and aging matters to ensure timely and accurate completion

Ensure compliance with firm procedures, client directives, court requirements, investor guidelines, and applicable regulatory standards

Conduct quality reviews and provide timely feedback, coaching, and operational guidance as needed

Identify performance, workflow, and quality concerns and partner with the Department Manager on performance-related issues and follow-up

Serve as the primary escalation point for team-level operational issues, delays, and workflow concerns, and elevate material issues to the Department Manager as appropriate

Monitor team performance metrics, timeliness, and quality results, and communicate trends and concerns to leadership

Assist with workload balancing, staffing support, and operational coordination to meet departmental goals

Ensure accurate and timely documentation and updates are maintained in internal systems and client platforms

Support implementation of procedural updates, workflow enhancements, and client changes within the team

Participate in audits, client calls, and departmental meetings as needed

Required Qualifications

Minimum 3 years of experience in foreclosure, default servicing, creditor rights, bankruptcy, or related legal operations required

Prior experience with foreclosure sales and post-sale processes preferred

Candidates with broader default servicing/default legal operations leadership will be considered

Supervisory experience required, including direct oversight of staff in a day-to-day operational environment

Strong understanding of deadline-driven workflow management, quality control, and compliance requirements

Proven ability to lead staff, manage priorities, reinforce accountability, and maintain performance standards in a high-volume environment

Strong communication, organizational, and problem-solving skills

Ability to identify operational risk, address issues directly, and escalate appropriately

Proficiency in Microsoft Office; experience with case management and client systems preferred

Preferred Qualifications

Experience in a real estate law firm or default servicing environment

Familiarity with case management systems and client platforms used in foreclosure operations

What We’re Looking For

A strong supervisor who can lead daily team operations, reinforce accountability, and support results

A candidate with practical foreclosure sales knowledge who can effectively oversee workflow and support staff performance

Someone who is organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment

A professional with sound judgment, strong follow-through, and a commitment to quality, timeliness, and compliance