Forecaster

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is looking for a Forecaster to join our team! In the Forecaster position, you will be responsible for managing the work streams and the resources that affect how appointments are being offered. The forecast system creates and maintains forecast models for the Network workforce, incorporating business intelligence and forecast information gathered from multiple sources.

The Forecast Team is the integration point into the Field Network, supporting Field Management in all Regions. Implementation of the Forecast System, Detail forecast modeling is the responsibility of this position. This position leads the dialogue for their respective markets and products team.

As a Forecaster, Your Responsibilities Will Include:

• Creating statistical forecast in the Forecasting Tool which incorporates resource information to allow the company to predict Employee resources and provide its supply chain with information to meet customer demand.
• Gathering, analyzing and validating data
• Executing statistical modeling and data
• Reviewing statistical forecast models and plans
•  Achieving consensus for operational demand forecasts by facilitating a collaborative planning process and improving relationships among planners and Field Management to better guide the company expectations and results while managing expenses
• Applying error analysis techniques to improve forecasting
• Summarizing aggregate statistical forecasts
• Recommending adjustments for operational forecasts
• Preparing relevant material to facilitate research and discussion
• Providing input to volume planning (Latest Estimates annual process)
• Facilitating and managing demand planning customer meetings
• Achieving consensus with the business side and the demand chain
• Maintaining demand planning system and Forecast Tool
• Entering and modifying data and ensuring data is correct
• Monitoring trends in forecast error
• Preparing and maintaining relevant reports pertaining to demand planning process
• Refining systems and methods to continually improve forecasts to better anticipate customer needs

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's degree or equivalent education and experience 
• Strong analytical, organizational, decision making, presentation and facilitation skills
•  Strong interpersonal and communication skills are essential to effectively interact with all areas and levels of business
• Must be able to prioritize work and handle multiple issues concurrently
• Computer skills are required including Microsoft Excel, Word, Outlook, TEAMS
• Candidate must have the ability to work in a consultative manner with others, i.e. establish rapport, interview fact-find, present options recommend solutions, follow-up and customer focused behavior
• Previous experience in a multi-tasking, result oriented position in a deadline focused business

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice