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Food Service Director (Retail)

Dexterra

Mississauga, ON, Canada permanent

Posted: March 18, 2026

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Quick Summary

The Food Service Director at Dexterra Group is responsible for overseeing the overall direction of the food service operations, ensuring the quality of service, and implementing strategies to increase customer satisfaction.

Job Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. 

That’s something we’re truly proud of, Work That Matters, People Who Care.

What's the Role? 

Are you a dynamic leader with a passion for food, people, and performance? Do you thrive in fast-paced environments where no two days are the same?

We're looking for a strategic thinker, a people-first leader, and a food service professional to join the Dana Hospitality team as a Retail Director at a vibrant University campus in Mississauga.

What You'll Do

• Drive operational excellence across multiple units with both branded retail and Dana's internal brand concepts.
• Build strong client relationships and ensure contract compliance.
• Collaborate with our Culinary Directory and Chef/Operations teams to craft creative, on-brand menus and promotions.
• Champion health, safety, and food handling standards.
• Monitor budgets, control costs, and boost profitability.
• Train, mentor, and grow your team into future leaders.
• Lead new unit openings and construction projects.
• Analyze performance metrics and implement strategies for growth.
• Partner with procurement to optimize inventory and supplier relations.

Who We're Looking For?

• A Great Attitude!
• 7+ years of leadership experience in food service or hospitality. 
• Experience with multi-unit, franchise operations and contract food management. 
• Excellent Customer and Client experience skills.
• Strong business acumen and team development ability.
• Proficiency with POS systems and Microsoft Office.
• A calm, confident presence in both the kitchen and the boardroom. 
• Culinary background Red Seal is an asset.
• ServeSafe and/or FoodSafe certification.

What's in it for You?

• Be part of an industry that's more important than ever!
• Award winning safety culture.
• Remote work model.
• Supportive team environment with room to grow together.
• Employee Referral Program.
• We are growing!
• Certified as a Great Place to Work 2025-2026!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.

We thank all applicants for their interest and will contact those candidates selected for interview.

Please Note: We kindly ask that staffing or recruitment agencies do not contact us regarding this opportunity. We are not accepting agency referrals at this time.

#IND6

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