Food & Beverage Multi Skilled General Assistant
AccorHotel
Posted: March 9, 2026
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Quick Summary
The job involves providing exceptional customer service to guests in a fast-paced environment. The ideal candidate will have excellent communication skills, be able to multitask and work well under pressure. This is an opportunity to work with a dynamic team and contribute to the success of the hotel.
Required Skills
Job Description
The Novotel Wolverhampton is part of Fairview Hotels portfolio of 16 hotels. We are a modern 132 room hotel in the city centre, just a short walk from Wolverhampton train centre and excellent road links via the M6 and M54.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Fairview Hotels can offer the following benefits:
Free parking, Uniform,  Meals whilst on duty * over 6hrs
Two Bonus breaks each year following the successful passing of a 6 month probation period.
 
Personality ESSENTIAL, Experience preferred
Fast on your feet, quick to make friends
Big on Smiles, Massive on quality
If this is YOU then get in touch!
Responsibilities
• Greet and serve customers with a friendly demeanour, ensuring a positive dining experience.
• Take and deliver food and beverage orders accurately and efficiently.
• Maintain cleanliness and organization of the dining area and bar.
• Adhere to food safety and hygiene standards at all times.
• Manage time effectively to ensure prompt service during busy periods.
• Handle guest inquiries and complaints with professionalism and courtesy.
 
Qualifications
• Previous restaurant/bar experience an advantage but not essential.
• Strong serving skills and knowledge of food safety practices
• Excellent hospitality and guest service abilities
• Basic math skills for handling cash and card transactions
• Effective time management skills to handle busy shifts
• Culinary experience is a plus
• Ability to work collaboratively in a team environment
You must be eligible and be able to prove your eligibility to work within the UK.