Food & Beverage Assistant (Mock Interview)

Job Title:    Food & Beverage Assistant
Department:   Prom Bar
Reports to:   Bar Manager

The Riverside Park Hotel & Leisure Club, beautifully situated on the banks of the River Slaney in Co. Wexford, is delighted to offer an exciting opportunity for a motivated and enthusiastic individual to join our vibrant Prom Bar team. This is a part‑time, weekends‑only role ideal for someone who enjoys a fast‑paced hospitality environment and delivering exceptional guest experiences.

Job Purpose:

To provide warm, attentive, and efficient service to all guests of the Prom Bar, ensuring a high-quality experience that reflects our hotel values of Care, Always Getting Better, Doing the Right Thing, and Energy & Drive. The role supports the day‑to‑day bar operations, working collaboratively with the team to maintain our high standards.

Key Responsibilities:

• Provide friendly, professional, and efficient service to all guests in the Prom Bar
• Prepare and serve beverages to the highest standard, ensuring accuracy and consistency
• Maintain a welcoming atmosphere by engaging with guests, anticipating their needs, and offering proactive assistance
• Ensure bar and service areas are clean, organised, and well‑stocked at all times
• Follow opening and closing procedures, including cash handling where required
• Take food and beverage orders accurately and efficiently using our POS systems
• Maintain compliance with all health, safety, and hygiene procedures
• Work collaboratively with the Bar Manager and wider team to ensure smooth service, especially at peak times
• Support the delivery of promotions, events, and special offerings within the Prom Bar
• Handle guest queries and issues professionally, escalating to the Bar Manager where appropriate
• Uphold our hotel brand and values in every interaction

Our Values in Action:

Care – You show genuine warmth to every guest and support your colleagues at all times.
Always Getting Better – You welcome feedback, seek growth opportunities, and take pride in improving your skills.
Doing the Right Thing – You act with integrity, follow procedures carefully, and ensure a safe, respectful environment.
Energy & Drive – You bring enthusiasm, positivity, and pace to your work, especially during busy service periods.

Requirements:

The ideal candidate will:
• Be available to work weekends only (Saturday and Sunday)
• Demonstrate strong customer service skills with a professional, approachable, and friendly manner
• Be comfortable working in a fast-paced, high-volume environment
• Be a strong team player with the ability to multitask and prioritise
• Have excellent communication skills and attention to detail
• Show passion, enthusiasm, and willingness to learn
• Possess a strong work ethic, reliability, and positive attitude