Food and Beverage Manager All Day Dining

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

We are seeking an experienced Food & Beverage Manager – All Day Dining to lead one of the most important and high-profile concepts within the Rixos brand. This is a flagship operation with large guest volumes, extended operating hours and significant brand visibility, requiring a strong operational leader who thrives in fast-paced, high-capacity environments.

The role is responsible for the overall performance of the All Day Dining operation, ensuring consistently high standards of service, food quality, safety and guest experience in line with Rixos brand expectations. You will lead by example on the floor, setting the tone for service culture, professionalism and team engagement while ensuring all Rixos policies, SOPs and legal requirements are fully implemented and adhered to at all times.

Working closely with the Director of Food & Beverage and Executive Chef, you will oversee daily operations, quality control and guest satisfaction, proactively handling feedback and complaints with efficiency and professionalism. You will ensure the outlet is fully prepared to manage high volumes throughout the day, with strong systems, clear procedures and well-trained teams in place.

A key part of the role is people leadership. You will coach, train and develop a large teams, ensure regular appraisals and performance conversations are conducted, support succession planning and address performance or disciplinary matters in line with hotel procedures. You will also ensure rosters, leave planning and staffing levels are aligned with occupancy, budgets and operational demands.

From a commercial and operational perspective, you will manage departmental budgets, control costs, minimise wastage and breakages, oversee stock control and inventories, and contribute to pricing strategies and menu optimisation based on sales performance and profitability. You will ensure all equipment, facilities and work areas are maintained to the highest standards, with a strong focus on health, safety and environmental compliance.

The Food & Beverage Manager – All Day Dining is expected to stay informed of local market trends and competition, bring forward innovative ideas to enhance the guest experience, and contribute operational insights to the wider hotel leadership team.

Key focus areas include:

• Leadership of a high-volume, all-day, flagship dining operation

• Consistent delivery of Rixos brand standards at scale

• Strong people leadership, training and performance management

• Cost control, budgeting, stock management and commercial performance

• Guest satisfaction, quality assurance and operational excellence

Key requirements include:

• Minimum 3–5 years’ experience in a senior F&B management role within a high-volume hotel or resort operation

• Proven leadership of large teams and multiple service periods

• Strong understanding of international luxury or lifestyle brand standards and their practical application

• Demonstrated experience in cost control, budgeting, forecasting and inventory management

• Guest-focused mindset with strong problem-solving and complaint-handling skills

• Ability to analyse operational data and translate it into action

• High level of organisation, resilience and attention to detail

• Knowledge of Vietnamese law, health & safety and food safety regulations 

• Experience working in multicultural, international teams within the Vietnamese hospitality market is a strong advantage

• English fluency required; Vietnamese language skills are a strong advantage

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.