FM Platform Systems & Data SME

Sodexo is a people business, employing over 400,000 people worldwide and thousands in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.   

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. With us, you belong in a company that allows you to act with purpose and thrive in your own way. We are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

We are currently looking for an experienced Systems & Data SME to join our team based in our Perth Support Centre.

The Systems & Data SME will be responsible for delivering Computerised Maintenance Management System (CMMS) Administration Tasks and Support for the various FM Platform Business Systems, utilised across our Facilities Management accounts here in Australia.

The successful applicant will be required to work part-time hours (3 days per week) in our Balcatta office. Please also note that this position is offered on a maximum-term contract for a period of 8 months.

Accountabilities for the role include but are not limited to:

• Support Sodexo Facilities Management Contracts with their requirements for Managing Master and Transactional Data for all CMMS Platforms, including, D365 CE & FO, Urbanise, Maximo.
• Perform CMMS Administration tasks, including Managing User Profiles, adjusting PM Schedules, Modifying Asset and Location Data, Creating Job Plans and Setting-up New Sites etc.
• Work with FM Operations and Projects Teams to Extract and Load Data to and from various CMMS Systems. Create Data Load Templates, Import Data, Validate Data, and Prepare Reports.
• Work with FM Operations and Project Teams, Vendors, and Subcontractors to enter information gathered for Preventative and Corrective Maintenance into the CMMS Platforms.
• Set up new contracts with new data capture via a due diligence project.  Validate and upload this data into the relevant CMMS Systems.
• Provide Support and Troubleshooting for problems identified with CMMS Processes or Data.  Work with FM Specialists and Vendors to identify and resolve issues.
• Support and assist the Measurement and Reporting of KPI Metrics Daily/Weekly/Monthly by improving Processes, helping interpret Data, and by making sound recommendations based on Quantitative and Qualitative Data.
• Maintain responsibility for data integrity and management of assets data across all contracts in the nominated CMMS
• Provide key input to bid team on new tenders with respect to systems and data solutions
• Provide support during contract transitions and mobilisations
• Provide support in establishing reporting with respect to individual contracts, ability to build Power BI reports from varying data sources underpins this outcome
• Prepare and continually update / improve process documents related to all the above.  These process documents need to define in easy to follow step by step actions for use by non-subject matter experts and end users.
• Prepare and continually update / improve training documents related to all the above.  These training documents need to define in easy to follow step by step actions for use by non-subject matter experts and end users.
• Provide Training and Onboarding of new FM Operations and Project Team Members and Vendors in the CMMS Systems

• Proven knowledge of ERP Systems including Computerised Maintenance Managements Systems (CMMS)
• Functional knowledge of Asset, Work Order Management, Maintenance Planning and Field Service Systems
• Have a good understanding of asset registers and ability to classify various asset groups in line with their maintenance requirements
• Have a good understanding of Australian Standards and OEM manuals and their interaction with Preventative Maintenance schedules
• Represent the Organisation in a Positive and Professional Manner
• Self-motivated and Organised Critical Thinker with solid Interpersonal and Business Communication Skills
• Excellent Organisational and Time Management Skills with ability to set own Priorities in a timely manner
• Always observe Safety precautions and regulations in all areas where duties are performed
• Ability to complete Root Cause Analysis of problems in a Complex Integrated Software Application environment. 
• Ability to perform well under pressure and manage multiple tasks at any one time
• Highly developed Oral Communication Skills
• Strong Written Skills, including the Development of Procedures, Quick Reference User Guides and Processes and Standards
• Effective Time Management, Organisational and Planning Skills

Desirables:

• At least 3 years working with an Industry leading CMMS System, preferably in the Facilities Management or Resources Sectors
• Exceptionally proficient with Microsoft Office Products
• Ability to work Remotely or Travel on occasion
• Ability to work on multiple priors that may require extend working hours on occasion to meet critical deadlines
• Current C Class driver’s License

What can we do for you?

• Sodexo is an employer that promotes and encourages growth and personal develop while working in a supportive, inclusive, and high preforming team
• The opportunity to work on one of the world’s biggest facility management contracts
• A true commitment to a ‘family first’ approach to work.

If this sounds like you, please click APPLY and send through your resume.