Floor Supervisor
Confidential
Posted: March 5, 2026
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Quick Summary
The Floor Supervisor is responsible for ensuring the smooth operation of the floor, maintaining high-quality products, and ensuring a safe working environment for all employees. Key responsibilities include conducting regular inspections to identify areas for improvement, managing inventory and supplies, and reporting any safety concerns to management. A strong analytical and problem-solving background, with excellent communication skills, is required for this role.
Required Skills
Job Description
COMPETITION: 202612
POSITION TYPE: Indeterminate
SCHEDULE: Full-Time
COMPETITION CLOSE DATE: Open Until Filled
ABOUT INUVIALUIT REGIONAL CORPORATION (IRC)
IRC was created in 1984 to represent the Inuvialuit and their rights and benefits obtained under one of Canada's oldest comprehensive land claim agreements. With assets over $1 billion, not including vast land holdings, IRC is responsible for corporate investment, land management, and a broad range of social, cultural, and economic programs and services benefiting Inuvialuit. Its subsidiaries have interests in grocery, manufacturing, property management, transportation, and significant dealings in the oil and gas industry.
Since its inception, IRC has experienced considerable growth, and its structure and operations have become increasingly complex. Combining local government and service delivery, community development, investment, and operating business divisions, all managed by a single back office, the organization has an array of complexities for the executive staff to navigate. There is an emphasis on fostering understanding, healing, and resilience in a region brimming with unique social challenges and immense potential for transformative change.
JOB SUMMARY
The Floor Supervisor plays a key leadership role in the daily operations of Mamaqtuq Restaurant. This position provides on-shift supervision to front‑of‑house staff while actively participating in service to ensure high-quality guest experience. The Floor Supervisor supports staff training and development, maintains service standards, and assists with operational oversight to ensure smooth, efficient, and professional restaurant operations.
QUALIFICATIONS
Applicants must be/have:
Previous experience working in a restaurant or hospitality environment.
Demonstrated ability to provide excellent customer service in a fast‑paced setting.
Strong communication and interpersonal skills with the ability to lead and support a team on shift.
Ability to multitask and remain actively involved in front‑of‑house service while providing supervision.
Strong organizational skills and attention to detail.
General understanding of front‑of‑house restaurant operations, service flow, and guest experience standards.
Knowledge of food safety, sanitation, and workplace safety practices.
Willingness and ability to support onboarding and on‑the‑job training of service staff.
Physical ability to perform front‑of‑house duties, including standing and walking for extended periods.
Availability to work evenings, weekends, and holidays as required.
Food Safe Certification or willingness to obtain one.
Preference may be given to candidates with the following:
Previous experience in a supervisory or leadership role within a restaurant or hospitality setting.
Experience training, coaching, or mentoring staff.
Familiarity with POS systems and cash‑handling procedures.
Experience supporting service standards, procedures, or training materials.
Ability to respond effectively to guest concerns and operational issues during busy service periods.
Please refer to the job description for a full list of duties and qualifications.
TO APPLY
Please submit your resume and cover letter by pressing the Apply for This Job button at the top right of this web page and follow the application steps.
We encourage timely submissions of applications as candidates will be actively reviewed and the interview process may begin prior to the closing date.
ADDITIONAL INFORMATION
Priority consideration is given to beneficiaries of the Inuvialuit Final Agreement (IFA) please identify in your application if you are a beneficiary of the IFA.
The position requires the completion of a satisfactory Criminal Record Check.
The position requires the completion of a satisfactory Vulnerable Sector Check.
An eligibility list may be established for hiring for similar positions based on performance in this competition.
Casual or term positions may be considered for future conversion to indeterminate status.
Applicants who do not meet all qualifications are encouraged to apply and may be considered for appointment at a lower level with a development plan.
If you require accommodations for the recruitment process please contact us at [email protected] to let us know how we can assist you.
We would like to thank everyone in advance for applying as only those shortlisted will be contacted.
WHAT WE OFFER
Vacation benefits: We provide eligible employees with vacation pay at a rate of 4% on each bi-weekly pay.
Wellness Benefits: We provide all employees with access to an employee and family assistance program.
For more information about our organization, go to https://irc.inuvialuit.com/jobs
Human Resources
Inuvialuit Regional Corporation
E-mail: [email protected] | Telephone: 867-777-7000 | Web: irc.inuvialuit.com
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