Fleet Quality Controller

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Fleet Quality Controller

Monday to Thursday 7.30 am - 4.30pm - Friday 7.30am - 4.00pm

Overview

As a Final Quality Controller, you’ll play a crucial role in ensuring every fleet and leasing vehicle meets the highest standards before it reaches the customer. You’ll be the last set of eyes on each vehicle, responsible for validating workmanship, compliance, safety, and presentation. This role is ideal for someone with a sharp eye for detail, strong technical awareness, and a passion for delivering consistently excellent results.

Key Responsibilities

Vehicle Quality Inspection

• Conduct comprehensive end-of-line inspections on all fleet and leasing vehicles prior to delivery.

• Verify that all cosmetic, and safety-related work has been completed to required standards.

• Ensure vehicles meet brand, leasing company, and regulatory requirements – Fleet Packs must be present in every car prior to delivery

Compliance & Documentation

• Complete and maintain accurate inspection reports and quality checklists.

• Comprehensive set of photographs to be taken on each vehicle to prove standards have been met prior to hand-over

• Flag any non‑conformities and ensure corrective actions are completed before sign‑off.

Collaboration & Communication

• Work closely with workshop teams, bodyshop, valeting, and logistics to resolve issues quickly.

• Provide clear feedback on recurring faults or quality concerns to support continuous improvement.

• Liaise with fleet coordinators and delivery teams to ensure vehicles are ready on schedule.

Presentation Standards

• Inspect interior and exterior cleanliness, ensuring vehicles meet delivery‑ready presentation standards.

• Verify branding, decals, and livery are correctly applied where required.

• Ensure fuel levels, tyre pressures, fluid levels, and battery charge meet handover requirements.

Skills & Experience

• Previous experience in the motor trade, ideally in PDI, quality control, or workshop environments.

• Strong understanding of vehicle systems, repair processes, and safety standards.

• Excellent attention to detail and a methodical approach to inspection work.

• Ability to work efficiently in a fast‑paced fleet environment with tight turnaround times.

• Confident using digital inspection tools, checklists, and reporting systems.

• Full UK driving licence (essential).

Personal Attributes

• Quality‑driven mindset with pride in delivering vehicles in perfect condition.

• Strong communication skills and the confidence to challenge issues when needed.

• Reliable, organised, and able to prioritise workload effectively.

• Positive, proactive attitude with a commitment to continuous improvement.

Purpose of the Role

This role ensures that every vehicle leaving the site is safe, compliant, and presented to a standard that reflects the professionalism of the business and the expectations of fleet and leasing customers. You’ll be the final guardian of quality, helping protect the company’s reputation and ensuring customer satisfaction.

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business

• Generous annual leave that increases with your length of service

• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave

• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs

• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing

• Dental insurance for everyday dental care and unexpected treatments

• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app

• Free will writing services to help plan for the future

• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle

• Travel insurance to help you explore with confidence

• Access to home and technology vouchers

• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.