First Aid & Emergency Care Programme Lead

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.

This role will work alongside the Public Education Programme Manager and FA and Emergency Care Programme Lead to:

• Realign First Aid Level 1 and Level 2 offering, ensuring we better meet market expectations, regulatory compliance and product leadership position
• Implement and embed changes associated with the transition from NZQA unit standards to skill standards
• Work with care customers, including but not limited to New Zealand Police, to develop and deliver fit-for-purpose training solutions as per contracts
• Work alongside National Sales Manager, Product Manager and Marketing to drive business growth by aligning with customer requirements, brand awareness and product positioning.
• Ensure seamless integration of customer insights and market trends into programme strategies
• Facilitate clinical sessions for First Aid tutor development
• Work with the wider Programme Development Team to ensure day-to-day enquiries and updates are implemented in an appropriate time frame

This is a 12-month fixed-term position working 20 hours across a minimum of 3 days/week (with flexibility on days). 

Location: You can be based anywhere in the motu (remotely).

Current Hato Hone St John employees: This role is available as a secondment opportunity or as a standalone 0.5 additional role. 

Ko wai koe - About you:

What you'll bring:

• Minimum three years clinical experience
• Experience in developing, reviewing, or contributing to medical or clinical content, ideally in education or training capacity
• Knowledge of First Aid sector is beneficial, but not essential
• Experience in evaluating and integrating research findings into practice or training content
• Experience designing and developing e-learning resources using Rise (within the Articulate suite) is beneficial
• Computer literacy with the ability to use Word, Teams, SharePoint etc without guidance

Me pēhea te tuku tono - How to apply

Click “I’m interested” above before applications close on Wednesday, 11 February 2026. 

For further information please contact Gemma Bardsley on [email protected] for a confidential discussion.

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.