FinTech Product Counsel

Toast is driven by its all-in-one platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Our FinTech business line designs and builds creative solutions to assist restaurants with their unique and evolving financial needs, including access to a full suite of embedded banking products (e.g., loans, checking, credit/debit cards, etc.), AI-driven financial management solutions, stored-value cards for guests, payment processing tools, and more!

Toast is hiring a Product Counsel to provide legal and regulatory advice related to embedded banking and payments products. In this role, you will advise and engage with passionate, enthusiastic business partners to help design cutting-edge financial products for restaurants, their teams, and their guests. This role will allow you to apply your fintech subject matter expertise to familiar products in a fun and collaborative environment that values your insights, creative thinking, and intellectual curiosity, while also getting exposure to totally new ones, all while helping your favorite restaurants to grow, adapt, and thrive.

This is an independent contributor role and reports to Toast’s Assistant General Counsel, FinTech.

What you will do:

• Represent Legal on cross-functional teams to help design and implement innovative financial products, identify creative solutions to unique use cases and escalated issues, and ensure compliance with financial regulations and other applicable laws, partner contracts, card brand rules, and industry best practices.

• Research, analyze, and respond to questions, disputes, and escalations, and advise cross-functional stakeholders on legal and regulatory requirements, risks, and considerations regarding Toast’s suite of fintech solutions, including access to commercial loans, deposit accounts, stored-value cards, payment processing, alternative payment methods, and more.

• Draft user terms and agreements (e.g., cardholder agreements, credit agreements, and website terms of service).

• Review customer facing materials, including multi-channel advertising, customer enablement tools, and user experience content, for compliance with federal and state laws and best practices, and provide feedback and guidance to Marketing, Design, and Go-to-Market team stakeholders.

Do you have the right ingredients*?

• A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar.

• 5+ years of relevant experience advising fintech businesses and/or non-bank financial institutions on a variety of financial products and services, including embedded finance products for merchants (e.g., loans, credit/debit cards, stored value cards, and checking accounts) and payments solutions (including payment card processing).

• Deep knowledge of financial laws and regulations, including: commercial/consumer banking regulations (including Reg B, Reg E, Reg Z, Reg CC, and Reg DD), federal and state consumer protection laws (UDA(A)P), laws governing electronic funds transactions (including Reg E, and NACHA); state and federal money transmitter laws, and card association and payment network rules.

• Exceptional written and verbal communication skills, with a demonstrated ability to distill complex legal concepts into clear, concise, and impactful advice for diverse business audiences, including senior leadership.

• Ability to seamlessly partner with product and cross-functional teams to provide effective legal guidance while driving key business outcomes.

• Experience advising on products that incorporate AI components is preferred.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*We love a great bread/food pun

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).

Pay Range
$175,000—$220,000 USD

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.