Finnish-speaking Customer Service Representative

Finnish-speaking Customer Service Representative

Location: Spain, Malaga

Job category: Customer Service Representative (CSR)

Language: English, Finnish

We're looking for a Finnish-speaking Customer Service Representative with a problem-solving mindset to join a community of customer experience experts.

Apply now and start something brilliant with Transcom!

Are you motivated to provide first-class customer service and do you want to help our customers have the best customer experience? Do you want to live in Málaga, where the sun shines 307 days a year, while you are part of a global company with a good team spirit, where you can develop within customer support? Then we have the job for you!

What's in it for you:

Full-time permanent employment with a 2-month trial period
Relocation support (if applicable)
Paid training
Varying opening hours, Monday-Saturday
Nice and welcoming office environment
An ambitious and growing company with employees in focus
Growth opportunities

Join Transcom as a Finnish-speaking Customer Service Representative!

We help our customers via telephone, chat and e-mail. To fit into the role of customer service representative, you must be good at finding solutions, be empathetic and humble. We deliver first-class customer service every single day, so it is very important that you are willing to go the extra mile for our customers.

What we are looking for:

- Fluent knowledge of Finnish - written and oral

- Fluency in English - written and oral

Stress management is a must, as we help several customers at the same time and use several different systems

- Solution-oriented and flexible - all our customers must feel heard and respected and that we must always deliver the best possible solution

What life at Transcom is like:

At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.

For more information about the position, please send us an email to: [email protected]