Finnish Speaking Customer Service for Online Retail Department in Greece

Mercier Consultancy

Greece Remote permanent

Posted: February 19, 2026

Required Skills

Job Description

Mercier Consultancy is excited to offer an opportunity for a Finnish Speaking Customer Service Representative for our Client's Online Retail Department in Greece. In this vital role, you will provide outstanding support to our Finnish-speaking customers, assisting them with inquiries and concerns related to our online retail platform.

Your fluency in Finnish will be essential as you help clients navigate product information, order processing, and address their questions effectively. You will be instrumental in ensuring a positive shopping experience and fostering customer loyalty.

Responsibilities

• Deliver top-notch customer service in Finnish through various communication channels, including phone, email, and chat
• Assist customers with inquiries regarding product availability, order status, and online shopping policies
• Process orders, returns, and exchanges accurately while maintaining clear records
• Collaborate with internal teams to resolve customer issues efficiently
• Document customer interactions comprehensively in our CRM system
• Gather feedback from clients to improve our services and product offerings
• Stay updated on promotions and new product launches to better assist customers

Requirements:
• Fluency in Finnish and English, with excellent verbal and written communication skills
• Strong customer service orientation with a passion for retail
• Previous experience in customer service, particularly in online retail or e-commerce, is preferred
• Able to manage multiple customer inquiries in a fast-paced environment
• Detail-oriented and well-organized
• Enthusiasm for helping customers and providing outstanding service
• Familiarity with customer support software and CRM systems is advantageous

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Interested in this position?