Finnish Player support specialist for gaming department in Sofia Bulgaria

Mercier Consultancy

Helsinki, Uusimaa, Finland Hybrid permanent

Posted: February 19, 2026

Required Skills

Job Description

Mercier Consultancy is excited to invite applications for the position of Finnish Player Support Specialist in our gaming department located in Sofia, Bulgaria! This role is ideal for individuals who are passionate about gaming and want to provide outstanding support to our Finnish-speaking player community.

As a Player Support Specialist, you will assist players with their inquiries, resolve game-related issues, and contribute to a positive gaming environment. We are looking for individuals with excellent communication skills and a strong dedication to helping others.

Responsibilities

• Deliver exceptional support to Finnish-speaking players via email, chat, and social media
• Address and troubleshoot technical issues, gameplay concerns, and account-related inquiries
• Maintain accurate records of customer interactions and support issues in our database
• Collaborate with cross-functional teams to resolve complex player inquiries
• Collect and relay player feedback to the development team for continuous improvement
• Create a welcoming and supportive community for players
• Keep updated on the latest gaming trends and developments associated with our products

Requirements:
• Fluency in Finnish and English, both written and spoken
• Excellent communication and customer service skills
• Prior experience in player support or customer-facing roles is an advantage
• A strong passion for gaming and familiarity with gaming culture
• Strong problem-solving skills and attention to detail
• Ability to work both independently and collaboratively within a team
• Familiarity with customer support software and gaming platforms is a bonus

Benefits:
• Financial support during relocation (e.g.: for transportation, hotel stay, rent, and assistance in finding a long-term rental)
• Fully paid training sessions from the office
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.